Went here initially for a pedicure and ended up doing a manicure as well. First guy was pleasant and did a great job. Second guy whom I did not get his name but remember that he had tattoos on his hands and a square face kept telling me to relax whilst doing my mani which pissed me the off. I remember while I was doing my pedi I had a sensitive reaction to a cream that was used and my skin started itching really bad. I rubbed my legs and the guy doing my pedi asked if I was ok so I told him my legs were itching and asked if he had any lotion to apply. I remember the same guy who did my mani was doing someone’s feet next to me and he started laughing. Laughing about someone having a reaction to one of the products used at your business establishment is not very becoming, and someone else may not take it as lightly as I did. I had completely forgot about this occurrence prior to doing my mani or else I wouldn’t have spent another dime.
Fast forward to the first time he said “relax“ I giggled but doing it over and over is out of pocket as if I’m new to a nail salon and don’t know what to expect or do. He spent way too much time telling me to relax and to not move as if he's speaking to a kid, and not enough time making sure he’s doing a good job. Upon leaving I noticed there was still hard acrylic underneath my nail. Also, he could’ve done a better job with the shape of the nail instead of having them look like a box. I wasn’t in the mood to argue, but will be taking my money elsewhere next time. I’ve had better work done for...
Read moreMy regular spot. They aways do a awesome job every time and staff is always friendly.
So I'm editing my post because I'm very disappointed in this place. I have been going to this place for at least 2 years now and I keep going to them and I'm frustrated because my shellac nail polish peels off, my nails are always breaking off, and chipping. I even wake up in the morning and my whole nail is off. Theres no reason my nails should fall off like that. I explained this to them giving them time after time and they have done nothing to help me but give me 5% off which was like $2 I think. So I decided to go to a different place and got my nails done to see if the problem was me or are the just not doing something right... and what do you know my nails didnt chip the shellac nail polish didnt peel off! So I ended up giving this place a last shot because I like to go to a regular spot and this time the guy rushed threw my nails and my nails were crooked and I kid you not a day later my nail chipped and the polish was peeling off. I'm so frustrated, I'm done with this place. It really is disappointing I have to find a new...
Read moreMy very first visit to GLOSS NAILS & SPA and I was truly amazed! My current nail place was booked so I searched online and found GNS and called. I was kindly greeted over the phone by the owner Mr Steven and told me there was availability. I showed up and he was already waiting for my arrival. I thought that was pretty cool. So I needed to have my nail set removed and was afraid I would have to wait a long time. But no, Mr Steven was gentle, kind and let me know exactly how he would remove the old set without pain or acetone. He was AMAZING! He finished in less than 30 minutes and my new nails were awesome, even got a $5 discount for my visit. Prices were within range of most nail salons and the establishment was clean and friendly. I will definitely come back again and highly recommend it to anyone needing nail/spa services.
My visit today 19 January 2025 Ms. Jenny did an awesome job on my nails and Mr. Vu Lam did an amazing job on my pedicure. Both services were perfect and I recommend them both! Thanks so much. Have a...
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