Stripes 5201 — Local services in San Antonio

because of the staff the place is overrated. I went to this location the first day It opened and didn't like it too much. one problem was the parking. it was so bad you had to park at another business or near a house who wasn't as busy. the only good thing about it was all the free stuff they were giving away as part of their promotional offers. stripes was giving away free stuff with their participating partners who joined in during the day the store open. this was the only good thing about the place and they barely did a good job at that. my first impression and at the same time my first time having ever been to a stripes store at all was that someway or somehow this place look generic and fake. the employees welcoming personality also seems fake and the store looks gimmicky. outside of their paycheck most of them could obviously care less about the visitors who come in and I'm sure the employees are getting irritated with having to welcome every single person who enters the store. I know I would if I worked there. I would despise every single person who comes in because I would have to be forced to welcome them in even if I didn't want to or feel like it. I think the overall feeling of this place is the unrealistic expectations the store owner(s) have over their employees and the customers when it comes to customer service and being served by the employees and just because the employees pass a background check doesn't mean they wont do or say something immoral while working at the store. Stripes days here are numbered because the hiring manager, store manager and the employees are going to be the reason for its downfall which always falls back on the customer who has to live thru it all and experience it. don't come here expecting anything great because you most likely...

Roy, Chris, Octavio, Carlos and a few women are polite and are extremely professional, exemplarily "STRIPES" employees... The rest of the staff are uncompliant... Refusing to do even the minimal work that is necessary so customers would want to purchase more. Extreamly rude with non-professionalism. Counts of vulgarity, unbelievably disrespectful. Employee's acting with a entitlement thinking that it is exceptable to act with low attitudes. Personal preforming conduct unbecoming of a "STRIPES" employee. Numerous times I have witnessed employees arguing with costumers, coming around the the counter to engage in customer employee confrontation, not deescalate the situation but escalating the situation into a confrontation unbecoming of a "STRIPES" employee... It is embarrassing to go on... Next time I'll record a video and...

The staff is always rude to me and my husband. Unfortunately he and I are temporarily homeless. We have never stolen from them and since I have worked at convince stores, ( Family Dollar, Diamond Shamrock....before it became just Valero), I am aware of theft and that occasionally they'll be watching us at any given time. But, since I am living under a bridge I do try to take care of myself by washing my hair and my clothes. Regardless, this older women who works at that Stripes location, she orders me to leave my backpack and purse behind the counter as soon as we walk in the store. It's prejudicial. Especially since that one specific employee doesn't ask any other customer to put their purses or bags behind...