UNIQUE APPLIANCES 2 LLC. — Local services in San Bernardino

MOST HORRIBLE experience ever in my life. Do not go to them. Never told me that this is a final sale unless I end up with problems Asking to pay cash which I didn’t carry that big amount with me so I put $100 deposit and $665.00 was pick up on the time of delivery from my home . Second exchange item made me Zelle the money and charge me fee. I cannot understand why they is a charge on Zelle They sold me the item with a huge scratchs and doors cannot close properly on both sides on it, and didn’t even tell me when I called to try and resolve the issue the lady pretty much laughed and said you can come and get some thing more expensive or pick some thing out but you still have to pay the delivery fee. And at the end call the cops to leave the store without any customer service. Just ripping the customers and making fool to people. Even don’t feel like to give one star. I didn’t put any false reviews. And no guys cursed or threatened to any employees, this is completely a lie. He was very professional and only thing he that your sign board is hidden where is says no exchange or refund. And please stop lying that you make 3 exchanges because it’s you guy’s fault delivering damage items. , first of all I bought electric stove, which didn’t work out for me unless the Electrican came and told me, then I ask for a refund which you denied and then told me to take store credit which I paid cash . What I gonna do with a store credit if I don’t need anything else from there. So I end up buying a gas stove and it was more costly and I paid the difference. But paying the difference was a big drama of not taking cards, and saying card machines not working and then telling me I don’t have machine to use my credit or debit cards ….etc just simply ignoring it and ask me to pay cash or Zelle. I was so frustrated with these types of customer service I got and end up paying by Zelle and Diana told me that we have charged fee if you Zelle, I laughed and said Zelle is same as cash . Anyways I paid through Zelle and when the stove was delivered they was scratchs on both sides and top oven door was not closing properly. So I call they ask me to come store and pick another one. I end up with my neighbor who recommended to go to this store at the very first. So I picked the same stove and after that they ask me to pay another $45 for delivery and said why it’s not my fault. You guys deliver damaged stove. so when you guys pick the damage one just...

So they lie about not checking your credit- after leaving from being denied because our debit card was locked and we didn’t know we received 10 inquiries on our credit and they denied that they even run it in the first place, after that my husband left a 1 star on google and the girl that helped us wanted to confront me over the phone even though I wasn’t the one that left a review and had no knowledge of it. I was considering buying a set in full payment because they had a set that I liked but now I no longer want to deal with this store.then took my personal phone number to send me a screen shot of my husband 1 star review even though I never authorized them to take my phone number from my application to send me personal texts. That’s highly unprofessional and ghetto I’m calling the finance companies now to dispute any unauthorized credit inquiries. They were nice at first but I myself had no idea that my husband left a review otherwise had she not confronted me I would have left it alone and probably still purchased...

Well, we went to unique appliances because we needed a washer and dryer, even though the price was ok, what they didn’t tell us is that one of those places rent to own and the interest was more than double the price of the appliances we bought, the appliances were delivered 2 days after we bought them and a week later the washer stopped working, after talking to the young lady many times her excuse for not replacing the washer was “ you already used it”, and after a month and some days, this is the time we have washer, going back and forth with unique appliances and whirlpool manufacturing, we will never going back to that place ,...