My husband and I adopted a beautiful german shepherd last week from the humane society. We brought him to paradise for a check up. He became anxious and started barking (as dogs do). Due to his barking Dr. D would not complete a physical on him. I understand this decisions as she felt it was best for everyone involved. What I do not appreciate is the fact that she told us we should take him back to the humane society multiple times throughout the appointment. She took it upon herself to assume that since we are a young couple we do not understand what it takes to own a german shepherd and told us he will not be a good member to the San Diego society. She also compared our dog to a special needs child. I found Dr. D to be extremely offensive and rude and therefore we will never return to paradise. However, the vet assistant Tyler was wonderful and very professional as he was the only member of the team to actually listen to us.
Response to owner comment: You educate owners by telling them to return their pet to the shelter? Multiple times? You educate owners by telling them their pet is the equivalent to a child with special needs? Implying that a special needs child is some kind of a negative reason to get rid of our pet? How is that not offensive? As a teacher, I work with special needs children daily and they are nothing short of amazing. As I stated in my original comment, I was not upset about no exam being completed. I was upset at the utter disrespect that Dr. D showed us. I have not called Dr. D back because I realized I do not care to hear whatever that terrible woman has to say. All I hope is that she learns to think about what she says before the words come out...
Read moreI was referred to Dr. Kim by one of her dozens of satisfied clients and really loved meeting her. Dr. Kim even made a special space in her calendar for Monty's initial visit, permitting him to come into her hospital immediately after the last appointment of her day. Her kindness to him during his initial examination--during which Monty mistakenly took it upon himself to attempt to protect me--was truly wonderful to behold. Dr. Kim could easily have taken him into the back room to finish his exam but kept him right in the exam room with me and showed him that I was safe in her presence. After that, Monty calmed right down and happily submitted his 50-pound, 15-month-old puppy self to her kind ministrations. Further, I was truly touched that Dr. Kim used peanut butter on a spoon to distract his attention while he received his rabies shot. From all of this, I immediately knew that my beloved puppy had found the perfect vet for all of his future medical needs. Thank...
Read moreDr. D is a fantastic healthcare provider for my dog, Max. I trust her fully in her medical evaluations and decisions pertaining to the best treatments to pursue and preventative care to ensure a long healthy life. So many veterinarians run their clinic by the numbers to stay as profitable as possible. Dr. D schedules visits with ample time to fully evaluate and answer any and all questions I have about my options. I have never once felt rushed or pressed into making a decision I was uncertain to make. I have never had any interaction at Paradise Veterinary Hospital that was short of amazing thanks to Dr D and her amazing team who runs P.V.H. Heather Ryan RVT who is the office manager deserves a shot out! She is very knowledgeable and experienced in all aspects of veterinary medicine. She speaks with certainty and it is very comforting to talk to on the occasion Dr. D is unavailable. If you love your pet and are looking for a Veterinary Clinic; I highly recommend...
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