Great Wall Hardware — Local services in San Francisco

First time there will be my last. The man running the check out counter (not the owner) was surly. There was no signage that I saw about a $10 credit card minimum and when I was about $1.10 short of the minimum he was super rude about it and because I needed the items I had picked out, I had to buy something else to meet the minimum to get on with the transaction. In this day and age when I could shop anywhere for cheaper, I have no clue why stores and their staff think they can offer subpar customer service and survive. I try to shop small to help the community, but this was a terrible experience. I see that this store has great reviews from the past but I won't ever shop there again and will take my business to Duke's Ace on Noriega where they have always been beyond friendly...

Small but mighty. Support small local shops. This one esp shines. Lovely staff, friendly, welcoming, helpful. Street parking free and metered. Great selection: kitchen, bath, garden, tools, lumber, hardware, even cutting edge technology skin care for those that use their hands for hard labor. Thorough place. L Taraval streetcar right out front. Post Office across the street. Great way to tackle two chores...

I realized I was short on supplies right in the middle of a home-repair project. I'd never been to Great Wall, but it was the closest hardware store to my house and I was pressed for time. I was so pleasantly surprised that they're now my go-to hardware store. Convenient location, friendly staff, and competitive prices (although I do wish they stayed open a...