Heath Ceramics — Local services in San Francisco

The Heath Ceramics Company is an awesome place to buy your quality plate ware. From coffee cups to plates, and everything in between, there is a wide range of beautiful and practically designed ceramics to choose from. Their color selection is sure to enhance any dining table they rest upon! Heath Ceramics in my experience had a very helpful and knowledgeable sales team at their showroom we visited in San Francisco. It’s a great experience to visit their main display room and also their must see tour of the making of their ceramics. The Company’s history is really interesting. We had the products delivered to our new home in Arizona in what seemed amazingly foolproof packing boxes. Much to our dismay a couple of the coffee mugs arrived with broken handles. The shipping company also just flat out lost one of the 10 packing boxes that Heath had shipped! This is really where Heath Ceramics shined as their customer service was beyond exceptional. They have a small yet extremely professional service department that communicates extremely well between its members. We worked specifically with Michael who immediately was able to replace and send new coffee mugs. He also tracked down very efficiently the shipping company’s error of our lost box of plates, and redelivered this one box 2 weeks later at a set day while I was in the process of moving! At the end of the day I now have super place settings that will brighten anyone’s day. I could not be happier and thank you to all at Heath Ceramics Company team for a...

Beautiful hand made ceramics made locally with love. Is it expensive - yes. Is it beautiful and will make you drool - yes. Is it expensive - yes, again!

But this is a work of art. An investment. For high quality ceramics, with non toxic clay, dish washer safe, oven safe, and used by some of the best restaurants in the Bay Area.

The staff is very helpful. If you select a set of 3 or 5, you can get a 10% discount. And yes you can mix and match. One from the chez panisse collection, another from the tartine collection, you get the drift.

We mixed and matched to add a pop of color to our dinner plate, salad plate and bowl set. Tip: They have high tables set aside for you to take your preferred items and to see it in better light, as opposed to looking at it on a shelf.

A very helpful store associate helped check for defects in our 2 set investment, and wrapped each item individually. She even checked on the warranty (1 year, against manufacturing defects) aa long as it is unused and not put in a dishwasher. She recommended using a gentler seventh generation detergent, and washing it before first use.

Overall a great experience. The way I justified the price is we pay $100 for a meal for 2 in SF, and forget about the meal in a week. The same investment for one set of beautiful ceramics will last us a lifetime (or several years). It’s the pandemic, and eating on beautiful works of art may be one way to stay sane...

I carry a few of my Heath ceramic plates (Coupe Line) wherever I move to after San Francisco. I use them every day and they are both functionally and aesthetically wonderful. What I like about Heath is that they are simple, minimalist, yet meticulously made, with durable quality. They don't scream for attention but once you really look at them, you marvel at the craftsmanship. When I have friends over for dinner and they always eventually notice the dinnerware and ask me where I get my beautiful plats, I would proudly talk about this local brand from the Bay Area.

Every time I go back to SF I make sure I stop by Heath. Folks at the store are always very friendly and helpful. Over the years, though, I become a bit nostalgic regarding the products. First, they used to be expensive and now they are getting even more so. The price raise is more significant than the dinning industry which I feel suffered even more during the pandemic. Second, a few of my favorite items and colors are discontinued while some of the new stuff just don't seem as classic and timeless as what they had.

For the old time's sake, I'll give Heath 5 stars as long as my plates and bowls continue to bring me...