Sensi Luxury Nails & Spa — Local services in San Francisco

I previously had great experience there and wrote a 5 star review but unfortunately last couple of times, and especially today, I was not treated well. There was a new person who didn’t understand, due to a language barrier, that I wanted my toe nails shortened more and when I tried to clarify, she gave me quite a bit of attitude and frowned many times. After that, the whole staff treated me differently. No one even said good bye. I don’t even know why I left a tip. It’s especially bad because I walked in there happy and I had to pay my nanny to stay extra just so I can get this done. And had to reschedule a different appointment which I was late to. It sicka because I was happy that I found a neighborhood place but if these people are going to give an attitude and not be understanding that some of their staff really can’t comminixare and that I just wanted to clarify, then I do not want to give any more business to...

I been coming to this place for sometime now. They do not only sanitize their tools but also use brand new filers, etc with each customer. They plan nice ambiance music in the background and have water, tea for you to have during your visit. Their nail polish selections is pretty nice; they offer OPI, essie, soya and gel. Dec-January 2017: They have replaced all of their stations; they have this amazing, plush chairs with arm holders...divine. Another divine thing at this place? Their hand massage which is included with your mani. Cons: I have noticed a group of elder fellas just hanging out in the salon for no apparent reason other than to supervise. I don't know if Mai is still around or not or if these guys have taken over or if they are related to the girls in the salon. I find it kinda strange having this man just looking around and looking over during this time...-1 star because of this, otherwise, this is the...

I am a nurse so I rarely get my nails done. A few weeks ago I went on a 2-week vacation and got my nails done in another country. I didn't realize I had gotten gel nails due to the language barrier. So when I came home, my nails had grown out very long and made it difficult for me to type my notes. So I came to Sensi after work about 6:30 PM (they close at 7 PM) to remove the gel nails. For $15 they removed the gel (a longer process than I imagined), cut and shaped my nails, and also cut some of of the cuticles sticking out. Though behind me, a few manicurists were working to give this young woman acrylic nails. She came around 6 PM, and even though the process takes about 1-2 hours and they close at 7 PM, they agreed to do her nails even though it would take them beyond the closing time. I hope to come back for my next vacation gel nail polish...