Skyline Sightseeing — Local services in San Francisco

This company does not operate a Hop on Hop off bus tour in San Francisco. We purchased a 2 day ticket online and got an email with confirmation and QR code to be scanned. Buying tickets on their said we could get on bus at any stop by show confirmation to driver. We went to bus stop and waited 45 minutes, no bus! Called contact number, but due to staffing the phone was not monitored and it gave email address. Now it an hour no bus. Sent email, saying where we were waiting and ask if there was issues, 20 minutes got a reply saying sorry for delay. Gave me the location of the bus stop which we were standing at and said busses run every 30 minutes. Still no bus. Walk to redemption center about a mile away only to find out this company no longer operates.

Where they use to be the Big Bus tour company. They explained Skyline Sightseeing was no longer operating. To add insult to injury Skyline Sightseeing sent an email to say thanks for joining them and please rate our experience. I did!!! They replied other people had been able to join the tour. We were on SanFrancisco 4 days and never saw a Skyline Sightseeing bus. Saw hundreds of Big Bus...

BEWARE! This is not a legit business. They are on Groupon , allowed me to book my trip (hop on hop of bus) on a Thursday. Emailed me later to tell me only open on Fri thru Mon. They rescheduled me by email, as you can’t reach anyone there in a timely fashion. All locations listed in vouchers of where to pick up tickets have note on doors stating closed. Phone number listed have recording they are closed. I went to address where bus tour was to begin - it never showed. Emailed them to ask how to get my tickets -no response. Groupon less than interested as well...which is most disappointing as they are allowing misrepresentation and false advertising and thus far have not been grr Er mogul in obtaining my refund. Many local operating companies in San Francisco state this company is closed, and was not replicable . Look at reviews....no recent ones in 2020 , however, Groupon still affiliated with? Really? This has been a disaster!!! Big red hop on and hop off better choice as they truly are operating and seemed very professional when searching for this non existent place. They don’t...

I purchased a double voucher - for the Golden Gate Bridge Tour during the day, and the Nighttime Double Decker Big Bus Tour.

Both were very well organized, and fortunately we had great weather. Both provided audio tours, but the Big Bus tour provides headphones to plug in at our seat. That was better for me to hear the tour, and I couldn't hear everything on the boat.

I sat on the top level for both, and I highly recommend that, especially the bus tour!

Special shout-out to our bus tour guide, Rafael. He took time to give me a map of the city (for which I was having trouble finding), and he waited for us to use the restroom after the tour but before he dropped those of us staying in Union Square back near our hotels.

Boat tour:

Pros: Get right up to and under the Golden Gate Bridge, Alcatraz, and Angel Island. Bar and bathroom on board

Cons: Difficult to hear the audio (but that's not a deal breaker)

Bus tour:

Pros: Beautiful views of the city, including a trip to Treasure Island Headphones and audio tour were perfect! Get to feel San Francisco

Con: No bar or...