Target — Local services in San Luis Obispo

The overwhelming amount of unhelpful and unfriendly staff at this store should be alarming to the store and regional leadership…if they were actually present on the sales floor and visibly running the store themselves, developing themselves and their colleagues. But alas, you’d be hard pressed to get a hello or goodbye from these people. They seem to avoid any and all contact with guests. They leave the product they’re stocking in the way of foot traffic and make no attempt to move it, or even just exchange basic pleasantries with guests. Sometimes I’ve even had safety concerns about unstocked product and cardboard in the way. Cleaning as you go is a very simple and thoughtful practice at any home or workplace. They’ll talk to one another till the cows come home but don’t expect any help or anything from them - they’ll only get in your way and ignore you awkwardly. Again, I blame the higher ups for not developing and noticing the basic guest service shortfalls occurring daily in the store. Own the crown you wear. At the register the other day, I said hello to the cashier and asked how she’s doing - and she of course said nothing. I repeated myself louder and the clearly miserable cashier let out a painfully sad Hi. I would in guest services too - am I happy about my job? No. Do I want to be there if I had a choice? No. I do at least know how to talk to people and treat guests to a memorable and more positive experience, because it’s the little things that can make or break a guests’ overall visit. I don’t think I could do better - I know I’d do better. Someone at the top of the ladder there is not doing their job in the most basic ways - so no surprise the lowest on the totem pole there are even more obviously miserable and socially disconnected. Lead from the front! But they’ll most likely be in the back. And shame on Target as a company for backing down to right wing pansies during the pandemic and their...

I have always song high praises for Target- clean stores, congenial customer service, and reasonable pricing and selection. But, two days before Christmas I encountered a very disturbing experience there.

I wanted to get a Nutri Bullet Pro for Christmas. Target was open early so I purchased it about 9:15AM for $99. Got my receipt and left. Didn't' pay much attention to the receipt.

I went to Costco across the street which had just opened. In their featured items row that the show as you come into the store, I noticed they carried the same item for $75. I won't usually return an item if it is 10% or less difference. But 25% or $25 less makes it a no brainier for me. I buy the Nutrabullet pro there.

So, I returned the Target purchase for a refund. I pulled out my receipt and the refund went back on my credit card. No hassle. I got home and looked at the receipt and the refund ticket. Target only refunded $89 of the $99 original purchase. Now, remember, this purchase and refund took place in about an so there had been no transactional or accounting close out for the day.

I looked at my receipt ..and noticed this notation on the receipt that the refund amount would only be $89 (a 10% charge). This was the 1st time this happened to me for a same day (more specifically same hour!) return to a store.

I am totally finished with Target as a shopping option for future purchases. I think that type of policy resembles earlier practices like charging to use a credit card for a purchase.

It is not about the money but the practice of charging to return an item before the transaction had been closed or the item reordered because it was printed on the receipt to do so.. How many people read the reintegration which is 12 to 24 inches long for two items.

I feel this is not a sound or honest practice to put on a...

Horrible. My mother does not speak full English. She was asked to apply for a red card. She declined. Yet the cashier asked her for her DL. I asked my mom if she physically input anything into the pin pad. She said no. Since she can't read English. I asked her if the cashier did anything. She said yes and that my mom had mentioned she did not know her social. Yet the cashier continues to apply for this card that she did not want. We got a letter in the mail she was declined because a incorrect social was imputed. I called the store to let them know. Spoke to manager Ally. Defended her associates. Told me to call the number on the letter. Which I will. Also these associates cannot take advantaged of customers just to meet their personal credit goal and the store goal wrongfully. This is unacceptable. I hope Ally talks to her associates in better training and how to succescully have their customers apply for a card. Not just input wrong information so their store meets their credit goal. Especially not to take advantaged of others like did they did with my mom. I'm sure they have bilingual associates that could have assisted the cashier to successfully...