RF Parts Company — Local services in San Marcos

I frequented this establishment when I lived in Carlsbad, CA.

A decent collection of tubes and the owner is a HAM guy - all good. The bad is that when I called for some nice 7308 receiving tubes, and I asked if the tubes were tested for microphonics, the response from RF Parts, Customer service was - "YOUR NOT ONE OF THOSE AUDIOPHILES, ARE YOU?

I told the guy, that I was an audiophile, and that the price of $100 per tube is because of guys like me...without audiophiles, these tubes would never sell at such a premium. You cant just have it one way. Dorky stuff.

ADDENDUM After posting this feedback, I received a call from the co-owner of RF Part...shows that she cares - a good thing, maybe. She started off composed and told me how this hurts her business. I reiterated that the post is 100% factual, but I was open to deleting it. As the conversation continued the co-owner became agitated and accusatory - claiming the event described never happened and that I fabricated the story. I pointed out that she was making derogatory comments about my character after knowing me for five minutes on the phone. This person would not stop escalating - so I concluded the call.

If you need tubes, transformers, or other parts, a google will reveal many other options and you can avoid a unpleasant buying experience and follow up phone calls! I will avoid this place like the Bat Plague.

Note - Tubes sold are used and near end of life. Like Forrest Gump stated "You never know what your...

I was in the middle of fixing my function generator (for fixing my power amplifier over the weekend) and found that one resistor fried up. I searched the schematic and found that it was a 51 ohm termination resister. I searched Google and found RF Parts and got there 25 min to 4 pm before they close. The guy asked me whether I placed an order on line or not. I told him I didn't know I needed to place an order first and pick up later at the store. I thought the store would be like come and pick what you want and pay at the cashier's counter. He asked me to fill out the yellow form and saw what I wanted to buy - 2 pieces of half watt 51 ohm resistor. He handed them to me and said that the minimum order should be $15, but sold them to me for 50 cents, and went on saying "Place an order for min $15 next time." I gave thanks to him and we both said have a great weekend. I think he was very kind and professional, not ignoring the need of a customer, even if it was only 50 cents parts. Hope this review helps all electronics...

Order # 100103336. I called in Friday and asked for overnight delivery for Saturday. They guaranted it would arrive next day. I was told they couldn't take an order over the phone and I needed to order online. I received the part 3 days later, not overnight. Customer service denied any refund of the overnight delivery service I paid for. EDIT: I got a reply they thought this review was false. I have included the order number. Why wouldn't any good business just try to make everything right? Even an apology or agreeing there was miscommunication would be very...