Broken Yolk Cafe — Restaurant in San Marcos

Service was good from our waiter until we got charged extra food we didn’t order. We noticed they charged us $16 for an extra plate we didn’t order so we let the waiter know and she went to print a new receipt. Then the “manager” came up to us and asked if we were paying card or cash and I looked at him confused and I said card… then he said ok and gave us a new receipt (3rd receipt). I was confused on why they were charging us extra AGAIN and the manager then mentioned that the waiter messed up and put the extra plate charge on our receipt that was suppose to be for the table next to us.. the table next to us never got the plate but they charged our table. The manager was trying to take away a $10 días count that they meant to give to the table next to us, yet they tried to charge the $16 plate. This was literally after giving us 3 receipts. I told him that my dad almost paid for the plate if my mom didn’t check it before he handed the check to the waiter. He did not care and kept arguing that he needed to take the discount away from us. I then said “ok so the table next to us didn’t get the food, they didn’t get the charge and now we get the charge, at least give us the discount for the inconvenience& because it was the restaurant’s fault on the mix up.” He did not honor it and he left to charge the card. He took about 10 minutes and was in the front talking to the waiter and the host, laughing and smirking when my dad looked over and caught him and he saw my dad look at him and became serious. I then went up to him and asked him for the card because he had taken too long and he said I haven’t charged it… well yes because he was gossiping to everyone about the situation. I said please give me the number to the supervisor for this restaurant and he said “ill give you the discount”. We were celebrating something very special and enjoying our time when this man decided to ruin it all due to the restaurant mix up. Sad they would give a discount to the people next to us for the inconvenience but not the people they almost charged. It looked fishy and as it was planned so someone can pay for the plate and hopefully not notice. NEVER COMING BACK. Knew we should’ve stuck to our regular breakfast spot in Escondido. Also, Broken Yolk, please train your “managers” on how to handle a situations and maybe hire managers who are fitting for the spot. Laughing at your customers and gossiping about them is NOT OK! Ruined my breakfast...

This morning my family and I made the trip down to San Marcos from Los Angeles, two hours prior to our arrival I made a call to the restaurant and asked of we could be placed on the wait list ahead of time or reserve seating for the time we would arrive which would be 11am I was told they don't normally make those accommodations and only add parties to wait lists until they're all there, but that they would make an exception since we were a party of 13 and were making the long drive as we were on a tight schedule and had to be somewhere else by 1pm. As we arrived at 11am on the dot I was told they would seat us shortly that they just had to arrange the tables so we waited for 30 minutes and saw other large parties were getting seated before us so we proceeded to ask if we would be seated soon they gave us an excuse that a large party was taking a long time to leave when we clearly saw them get seated about 20 minutes after we arrived. We proceeded to wait another 15 minutes and even informed the hostess that we would be open to sit at separate tables if that would get us seated faster, by 11:55 we had children in our party crying that they were hungry and seeing we were running short on time we decided to leave. I understand weekends are extremely busy and hard to get people seated, but I think customers always deserve honesty they should've been honest with us from the moment we arrived and let us know it was extremely busy and that they would not be able to sit us right away instead of having us...

I came here with a friend, she mentioned about this place and I have heard of it once from my roommate. We came around 1 PM. I'll start with the reviews of what I have thought of this place.

The cleanliness of this place is really nice and clean, they really took care of it. Including the restroom, they smelled nice, they had this such nice aroma scent in there. As for the tables seating option, they had plenty, you can choose anywhere.

Keep in mind, it was on a Thursday, around noon, so there wasn't a lot of people. I saw a few until we were almost done, we became the only people there. I felt like we were in the apocalypse lol.

The foods there are really nice, not a lot of selections but they were enough. I ordered a bacon sandwich with sweet potato fries, simple lunch. they tasted really good.

The waitress, she was really nice, although she should have been a bit sensitive to me because I'm Deaf. She kept talking to me like I'm hearing which I find a bit annoying. The price there is affordable, some of them are really pricey but it's really affordable.

The place is really clean, it's really family friendly oriented establishment. if you're looking to get in for a nice quiet, this...