Guitar Center — Local services in San Mateo

Trying to contact the owner in regards to the AKAIK moc live 2 you have on your website. My names Brenen '96 kid born June on the 9th, old soul Gemini, small town New Hampshirite Born N raised Right! Love God Your Wife Your Kids Your Family Friends Neighbors Yourself and Others but most of all Life! My grams great uncle was Famous country singer Clyde Joy from Circle 9 Ranch back in the day, and her Nephew was Percy Locke the only one who could Drove World Famous Horse UVM PROMISE. I have the oldest question but upmost serious one, I'm reaching out on a hope and whim and I would like to know if you would let me have the AKAIK MOC LIVE 2 and if you'd ship it toe to New Hampshire Please and Thanxth 🦆 because I am dying to start bringing my amazing classical music talents to life i grew up with saxophone and j have incredible piano mix ideas I've made on.my phone witch trying to just get the ideas saved in a voice recording but if I had this AKiIi MpC LIVE 2 I could really bring this to life. And I keep nagging my sister or finish her song she made 6 years ago that's incredible everyone in our family always says Kate finish the dang song. I am just asking on a hope and I would like to know if you would do that for me. My Grandpa who's a Vietnam vet pure Italian Vincent marine 1969-1971 he just had a bad turn in rehab for his heart and it's not good they sent him to the same place my aunt just died at and they sent her to the same pllace and then she passed away shortly after. Please Owner of GUITAR CENTER, or any customer that sees and wants to help me aquire it. I would so appreciate it and Thanxth🦆 you so much. God bless! -Brenden Locke 216 CONCORD HILL ROAD Pittsfield NH 03263 thank you so much sir, and I hope you see this and hope you actually do sent it to me. Thank you Guitar Center and it's owner!! I promise I'll send you my masterpieces that I can finally bring to life!! God bless! My Grandpa just had. Bad turn today and it's been rough and it would be incredible if I could make some music on this right now. I literally need only 699 for guitar center to get this. I hope the owner sees this! Thanxth 🦆you...

So I visited this Guitar Center with the inention of trading up my instrument. Prior to me arriving here I called another guitar Center to value my trade in and it was not much. I figured if I purchased the instrument I wanted that the value of the one I wanted to trade in would at least cover the tax, so to me it was worth it. So when the gentleman asked me if I needed assistance at the San Mateo guitar center, I told him what my intention was and right away he was very discouraging. He told me since the item that I wanted was already on sale, I would not get any more discounts off it. I already knew that. And then he told me that the item I was trying to trade in would not be worth much at all. I already knew this coming into this situation, I figured at least it would be a win for me because I got rid of the instrument, and I wouldn't have to go through the hassle of trying to sell it. This sales person didn't give me any options and I felt brushed off. I too am in sales and I felt that he did not want to assist. Maybe in his eyes, his intentions may be coming from a good place, but my perception as a customer was not positive. I would have appreciated a more welcoming approach with a much kinder delivery with an explanation of my options. Instead he was assumptive and told me that since the item I wanted was already on sale, I was not going to get any more discounts off of it. Again, I already knew that, but I did not want to explain to him because I already knew that I did not want to do business with him or this particular store. I will never come back to this particular location, I would rather go to Emeryville where I bought this particular instrument a few years ago because they were much friendlier, or I would even endure going into the city to visit...

I’ve unfortunately had multiple negative experiences at this Guitar Center. Their selection is comparable to most other Guitar Centers, but the service is lacking.

My first time here, I came to buy some drumsticks - the payment system was down and I could tell from the cashier’s screens that their system was ancient, which is unreasonable for such a large and established chain. They had to take down my credit card details on paper and it took a good 15+ minutes for a simple purchase. I’ve had similar problems at other GCs before but this was definitely the worst.

Upon a recent visit, I was disappointed that there were no kick drum pedals set up for demo - something that most GCs and other music stores have. Since I wasn’t going to be able to test any pedals, I took a look at the sticks and figured I’d pick up a few pairs since I was already here. I saw a pair of nylon Vic Firth Rute bundle sticks that I was interested in, and proceeded to test them on the nearest electric drum kit. I was immediately approached by an employee and told that I was not allowed to demo the sticks. This was very strange, as every music store I’ve ever been to has allowed and encouraged customers to demo sticks to get a feel for them. I could understand not wanting people to mess with something more fragile like light-gauge metal brushes or fluffy timpani mallets, but nylon bundle sticks on an electric kit? Come on, people.

It’s frustrating to go to a music store known for a large inventory but not be allowed to demo very reasonable products. It’s especially bothersome when I see other customers freely testing out other equipment around the store at the same time. I unfortunately cannot say that being watched like a hawk in a store like this is a new experience for me....