The LEGO® Store Hillsdale Shopping Center — Local services in San Mateo

This place is a zoo during the weekends. The staff here is really friendly and very helpful. You immediately get greeted as you walk into the store and ask if you are looking for anything in particular. If you don't know what to buy, any member of the staff will quickly ask you questions to assess and then make great recommendations.

This store has a huge Pick & Build LEGO wall that you can either purchase a plastic half container or full container and pick out the exact LEGO pieces that you want. This store also has two LEGO station areas, a Duplo and a LEGO, that kids and parents are always huddled around, playing and assembling the pieces. The store is organized by themes to help you quickly find things in which both little kids and big kids can easily satisfy...

I went here a few weeks ago trying to get some parts for my LEGO Wall-E modifications. I showed the part list to one of the store attendants there, and he knew actually what I was trying to do :). It's really cool to have someone work at a store that have passion about the product they're selling.

He recommended me to go to the LEGO online store to get most of the parts I needed, since they don't have it in store. Even gave me a coupon for free shipping from the online store (even though it already expired. Hey it's the will that counts :p)

Anyway, we ended having a nice chat about LEGO modification in general and I learned a lot about different motor and parts needed (I'm a LEGO mod noob). Definitely a...

TLDR staff made me feel uncomfortable and frustrated for attempting 4 times, each seperate staff members, asking to hold the items i wanted to purchase behind the counter.

Me and My wife went visited May 25th so I could get my wife the Animal Crossing sets she wanted for her birthday. Upon gathering the set we wanted, we were almost immediately asked by staff if we would like them to hold the items behind the counter. I declined and the staff member made a snide remark about how he gets it and wouldnt want to let go of the items. We brushed it off and continued to browse. About 2 minutes later were asked by another staff member...