Andersen Bakery — Restaurant in San Mateo

I had a very stressful and horrible experience at the Anderson Bakery today! I walked up to the counter holding my little dog (there were no signs saying pets were not allowed), and nobody told me when I entered. I asked the cashier for some bread and she ignored me and asked a old woman behind me if she got there before me, that was really disrespectful because I was at the counter first! The woman behind confirmed that I was there first.

Then I told the cashier what I wanted and she said I should put my dog down. I didn’t understand, and she said “yes dogs not supposed to be here”. I brought my dog here last year and didn’t have any problems. Hillsdale mall is very dog friendly, and I saw many people take dogs into Starbucks and Anderson Bakery. Anyway, I said “ok, I didn’t know that " and put my dog down.

Suddenly the old woman behind me said, “yes, dogs are not supposed to be inside restaurants”. I ignored and continue asking for the bread that I want, and the ugly old woman behind me keeps annoying me about my dog. Why didn’t she say anything before if it was a problem? Why did she wait until the cashier said something, and then kept annoying me about it saying “Dogs are not supposed to be here”. I replied that I didn’t know and was sorry, but that boring old woman keeps arguing to me. Then after I paid for my bread the cashier apologies to that old woman who started arguing with me. I was really upset that the bakery cashier apologies to the person who started arguing to me. Cashier supposed to tell me before she gets my order. Then she will lose 1business but she can keep bakery's clean image, Why she doesn't respect customer but still wants my money??? Anderson bakery supposed to put some sign on. Cuz I almost punch to noisy old woman's (behind me) head.

Don’t go to Anderson Bakery unless you like being...

I been going to this bakery since open every Sunday after playing my weekly soccer game. I have to say that there products over all are ok, and some serves very helpful and friendly. But in every business it takes one unfriendly reaction from an individual to kill an appetite for their products. Last week I stop by to get my sweet muffins and strawberry tart apparently the manager help me I paid and one of bags was left behind the counter i got home and look for my favorite pastry and it was not there today Sunday again I did the same routine and I ask the person that help me last week and the answer was that my pastry was left in there all day and it was put in the garbage his words his manners to be manager are totally unfriendly. I ask if I can get a replace pastry without paying and his answer was no you have to pay its not responsibility its not the money its the quality of service that people like not unfriendly service from...

Went here with my parents for an afternoon snack. The store is clean and has indoor and outdoor seating. I mainly came here because I wanted to try one of the seasonal items. The lady who helped us was nice but didn't provide us with any recommendations on items. We chose to sit outside even if it was a little windy. Matcha melon pan: Deliciously tasty. It was light, and I loved the little crust on the outer shell. No shortage on matcha filling, which I loved, and it had the lightly sweet melon flavor. Mango coconut pastry: I usually alternate between this and the strawberry tart. Walnut cream cheese bread: My mom's favorite snack, a classic staple here. Chicken empanadas: My mom's favorite here as well. Nice chicken filling that leaves her stuffed. Cinnamon sugar danish bar: I got this for my dad thinking it was similar to a donut stick, but it ended up being dry...