
I just moved into the area and called the gym to make inquiries about their rates and stuff. The person on the other end picked up, heard my voice and hung up. I have an accent, a very distinctive one. This person picked up, heard me speak and hung up.
I called back immediately and they picked again. I repeated what I had said the first time, that I had called to make an inquiry. Then I asked why they had hung up the first time. They tried to gaslight me into thinking that I was the one who hung up and when I insisted that I didn’t, they just said “ma’am did you have a question?”
I don’t even know what to make of the situation. It’s so disheartening that in 2024, people still act this way to people because they sound and/or look different.
Edit: I did not find a way to respond to the response my review received so I have decided to put my response here. “Accommodate” me huh? That’s a very interesting term to use. Oversight or choice? Seems very intentional to me though. I speak English quite well, thank you very much. And I am quite sure that your robotic calls have not been coming with African accents. Find a...
Read moreWe were in town visiting friends and decided to try this gym and we loved it! It's a family-run business and the employees are very friendly. My husband and I have been to lots of different gyms around Columbus (where we live), but this is by far the best gym we've ever been to! It has a great selection of equipment! I love that it's not just full of cardio equipment and then some weights tucked in a corner. There is some cardio equipment up front, but there are lots of machines (there are even multiples of a few) and there is a free weight area with dumbbells and benches and plenty of space. I highly recommend this gym, especially if you lift weights. I would...
Read moreWhat a great place to go workout for your mind, body and spirit, the staff and the people that come here to work out are very friendly and helpful, they will not hesitate to give you pointers and to make sure you are exercising correctly, so there's a less likely chance for a injury, very helpful!!! 🏋️♂️ I would definitely recommend this place for anyone who is looking to start a healthier lifestyle or just to get in shape, Go for it what do you got to lose!!!...
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