GameStop — Local services in Sandy

I'm not a very big gamer, but I enjoy a week of doing nothing but playing games every now and then. I stopped by GameStop just to poke around and settled on Uncharted 3. I was prepared to buy it new for $40.00, but when I was at checkout, an employee named Jesse asked if I had played the first two yet. I hadn't, and wasn't really interested. I told him, and he (very politely) talked up the two games to such a high extent, and mentioned that I could get the other two games for $17.00 combined. I was kind of in a "whatever" mood, and he noticed that I was trying to buy the new version of Uncharted 3. He immediately said he had a used copy in the back. I ended up paying $30.00 for all three games, when I would've paid around $60.00 initially. As I was leaving, he said to call him when I was through the first half of the first game to thank him for showing me the light. (That the first two games were worth buying.) I'm halfway through and he was completely right.

Terrific service, maintained the integrity of what a business is supposed to do for its customers, and very knowledgeable about games. Made me feel part of a network. Give Jesse a raise, and throw in a high...

These guys are clueless. I went to exchange my Xbox 360 for an Xbox one bundle because of a promotion that they had going on. They said my Xbox did not qualify for the exchange. But when I went to the game stop on 114th S. they exchanged my Xbox 360 no problems, no questions asked. I was supposed to receive two controllers but they didn't have any available and said to check back later. After a few days I called this GameStop this review is about and asked if they had any controllers and if I could come pick one up because it was supposed to be included with my bundle and they proceeded to tell me that that promotion was over and I could not receive my controller and I should've bought my bundle online. I went back to the game stop on 114th S. and it was easy as pie, they took a remote right off the shelf and gave it to me after scanning my receipt. If you plan on going to this game stop let me give you some advice, don't. Drive a little further to 114th S. because they know what they're doing there. These guys could care less about customers and obviously ignore policy...

So i dont usually go to this location...but two days ago i had gone in on my way home from the park with my puppy to exchange a ps3 i had bought on line refurbished that the disk reader had not been working. I went in and explained to the 2 gentleman at the counter what had happened and they had said to me...we can swap it out here for you to save you the 50$ it will take you to send it back go grab b it and we will get rolling on the return process for you as it takes about 15 min...they also said it was okay for ne to bring my dog in so i didnt have to make him sit and in the car where it was cold. So i walked around the store with my dog why they took care of the paper work and they upgraded me to a newer model and let ne test it out before i left. It eas a relly good overall experience and saved me a lot of time and heartache. This is why i continue to give my money to gamestop even after all the bad things i...