Metro by T-Mobile — Local services in Santa Ana

Hands down the worst customer service I have ever dealy with at any type of busimess. When will google learn that some places ddeaerve less than 1 star? Went there because to get my phone screen fixed because they told me their manager is the only person who can do repairs. So i show up for our apointment and the woman working at the front desk tells me he will not be in until 2pm now so i politely ask her if she can call him to make sire so i dont go back to store and he wont be there. She says ofcourse and then starts to pretend to text the manager she did not realize i could see her phone and she was just messing around with facebook. So i ask her again to please call and she simply replies with "no". After this i did loose my cool but still what kond of bs is that to make an appintment, miss it, then refuse to let me know when i can come back for apointment that they blatantly missed withouy giving me any warning??? Needless to say this place stays open by default because if there was any other option in town people...

I lost my phone and they helped me get a replacement sim card. I didn't know my date of activation and they bypassed it. They were very helpful. I went to another metro pcs before and they weren't very...

We were turning into their parking lot and their employee, advertising for their store, was peeing!!! I'm so disgusted. I'm just so thankful my kids were turned away so they didnt have to see what...