Posh Fine Jewelers — Local services in Santa Barbara

I've been pondering writing a review for quite a while now and finally decided to. I went to Posh to have my grandmother's original engagement ring that she gifted me resized. The jeweler took the ring and immediately told me very confidently that it was not a diamond blah blah blah until he took another look and then walked it back and said he was confused because it's an antique cut with chunky faceting. He then told me that in addition to resizing, the prongs would need to be re-tipped or I would definitely lose the stone. He said this would be around $500. I felt like this seemed unreasonable, but I'm not an expert. At this point I left to do some more research and ponder my options. There didn't seem to be many other options more trustworthy nearby, so I ended up taking the ring back a few weeks later and just paying the price because I wanted to be able to wear the ring. I feel like I should add that I'm 27, but often am told I look younger and I do think he was taking advantage because of that. Anyway, if this resizing and re-tipping job had come out flawlessly, I would not say anything about the price as I agreed to pay it. However, the re-tipped prongs are uneven, in many places unpolished, and generally very haphazardly done. You can clearly see a line on each prong where the gold was added. On top of this, there are black holes resulting from porosity of the gold used on the precious prongs that are supposed to be keeping the stone safe (that he insisted upon). Next up is the fact that there is a black line that has remained after 8mo of consistent wear and multiple cleanings where the shank was cut apart to resize. In addition to even that, the shank is so incredibly thin on the bottom compared to the rest of the ring and compared to how it was before resizing (it falls to 1mm at the base compared to 2mm on the sides, which is obviously not a safe shank thickness). I believe that he charged me $500 for gold and his labor and what he actually did was take gold from the existing band (that I was sizing UP not down) to add to the prongs. It is truly a hack job and I wish I had not compromised by grandmother's ring by taking it here. It has upset me weekly for months. I should have done something about it sooner, but I did not want to take it back to have him "fix" the awful work. I think I was taken advantage of or at best he took on a job he simply was not capable of handling. I have personally made smoother solder joints than the ones he did on this ring. I cannot wait to get it properly fixed at a reputable jeweler.

EDIT: coming on here to add that the ring was not even resized to the proper size (6.5) which led me to tell my now fiance that I wanted my engagement ring in a quarter size larger than measured ring size to allow for fluctuating size because I'd experienced this ring Peter "fixed" often getting too tight. Now my engagement ring is too big and I've learned the ring I brought to Posh is over a quarter size smaller than what...

Tried to give a new to me small business a shot since it’s the holidays but was severely disappointed. I dropped off my sterling silver necklace that was gifted to me by my mom at my college graduation to be repaired and Nancy took it and said it would be a couple days, no estimate on service but I figured it would roughly be around the same price as a previous repair I had done on it and other sterling silver chains before so I left it at that since they were closing soon. After not hearing anything for almost a week, I had to call to see if my item was done. I’m guessing I spoke to Peter and he seemed shocked I didn’t get a call, but he said I could come pick it up any day and that their hours were 10-7. I came in today, Saturday, at 10am and waited almost 10 minutes outside with someone else also. Peter apologized for not calling which I appreciate, but saying that they get so busy they forget sometimes felt a little incentive, like I’m just a number that can be over looked but I just chalked it up to he was trying to bring a little humor to the situation? What I didn’t find humorous at all was being being grossly overcharged. Talk about adding insult to injury, $60 for a max $20 repair? I was shocked at the rate I was charged. Most of the time I’ve been charged $10-15 for repairs at jewelers in the LA area on my thin sterling silver chain and others I’ve had that are similar, so maybe $20-30 max since it’s Santa Barbara, but $60? No thank you, I’ll patronize other small businesses who aren’t too busy and don’t price gouge. Here are some pictures for reference on the size...

I highly recommend going elsewhere for quality jewelry. I bought a gold bracelet with a 14k gold stamp on it and it ended up being gold plated. It quickly tarnished and one of the gold links broke in half in the middle of the bracelet. When I went back to the store, the owner was very condescending and patronizing. He gave me a store credit for a portion of what I spent on the bracelet but I struggled to find anything that I could trust was authentic and a piece I’d actually wear. I wanted to shop locally and support a small business, but unfortunately I felt duped by the owners. The owner said he wasn’t responsible for selling fake gold jewelry because he didn’t make it, he bought it from a company that “lied” to him. But as the owners of a business they should vet the products they’re selling to ensure the items are what they...