Relax The Back — Local services in Santa Barbara

I needed to purchase replacement parts for business chairs. However, I had a very difficult time with the store manager because he told me that the parts were in stock and would arrive in 4-5 business days. When they did not arrive, I went in to find out why. He went online and found out that they were not in stock and he did not know when they would be shipped. He blamed everything on his regional contact. When I pushed him to give me specifics, he asked me to leave the store because I was upset. I finally received the parts, 10 days later. Since he was not concerned about solving the problem and kept blaming the regional manager, I am never going to buy from that Relax the Back Santa Barbara store again. I will go online because the company has...

I recently had the pleasure of visiting Relax the Back in Santa Barbara and I was thoroughly impressed with their products and service. The store was clean, organized, and filled with a wide variety of high-quality products to choose from.

I had the pleasure of working with Kevin, who was incredibly helpful, patient, and knowledgeable about all of the products available in the store. He took the time to listen to my needs and concerns and provided valuable insights and recommendations to help me make an informed decision.

Overall, I had a fantastic experience at Relax the Back and highly recommend this store to anyone in need of ergonomic solutions for their home or office. Thanks for a great experience, Kevin and...

Kevin provided excellent information and service regarding my purchase of the PC610, made by the company Human Touch.

I would especially like to express my thanks to Kevin. The chair he recommended is perfect. I recently underwent spinal fusion surgery, and my search for a recovery chair led me to your store. The results have reduced my back pain...