I have an older Toyota Highlander that is in excellent shape and that I love--other than it not having the Bluetooth/GPS/Android Auto technology that a newer system provides. I got quotes from these guys and their nearest competitor (who is located much more conveniently)for a system that would provide this in a touch screen system. The 'other guys' quote was for a basic Pioneer system that I thought sounded quite expensive, compared to what the unit sells for online. I decided to send SB Auto Stereo & Wireless the information on the exact same setup to see what their quote would be. Alan Gold responded quickly and went out of his way to beat the other quote while providing an even better (Alpine) system after explaining the differences and advantages between the Alpine and the Pioneer. Alan really knows his stuff and took the time to explain what I needed and why, while still offering to get me the Pioneer if that was what I wanted. His crew inspected my vehicle and audio setup and then he booked me an appointment for the very next day, even providing a ride (and great conversation) back to my office after dropping my vehicle off. The installation took exactly the estimated time and the price was spot-on without any "surprises" you sometimes encounter with installers after they start getting into the project. When I picked up the car, one of his crew walked me through the system setup and answered all of my questions. The result is an awesome-sounding system that fits perfectly in my dash as if it was installed from the factory. They also provide a lifetime warranty on the installation. I believe in giving credit where due and only wish I could give them more than 5 stars for every aspect of this project. I would not hesitate to recommend them to anyone needing auto stereo work. Thank you so much Alan & all the guys that helped me with...
Read moreI have been to these guys for 2 car stereo's now and the first time I was a little skeptical because it seemed like I was going to pay a lot more. After doing some serious research as to what I want and what it would cost with SB auto vs.Best Buy or other bigger chain stores I found that these guys end up being about the same out the door. To boot you get a much better install. Before these guys it was Circuit City and Best Buy for my other stereo's and I always had to return or ask them to do the job right before giving the car back to me. With SB Auto Stereo Some of the installers have been there for years (like Mike) and have accrued a ton of experience. They can do things that most installers can't. As a result it usually ends with a better overall experience. I've been impressed with the owner all the way down to the installers. As long as I'm in SB I will go to these guys. After the first install I didn't even consider any one else when I went to them for a stereo upgrade for my new car.
I also drive about 30,000 miles in the winter and can say the Pioneer stereo they installed makes my drives significantly easier. Another thing I found out is they sell Verizon Wireless. I wish I had signed up through them because when I had an issue with a smart phone I waited at the Verizon store for 1.5 hours to be helped. Instead I could of walked into SB Auto Stereo and I would of been helped almost...
Read moreSUMMARY (TLDR): If you want honest, seasoned, genuine AV professionals that will do a perfect installation and do everything possible to make you happy, look no further. I'm now a life long customer
STORY: I wanted to install a backup camera system on my rear-view camera and ordered a highly reviewed one from Amazon. Having just moved to Santa Barbara, I looked for the highest reviewed place on Yelp and came across Santa Barbara Auto Stereo & Wireless.
Mikey was extremely friendly when I walked in and while he was a bit reluctant about the unit, agreed to charge me labor only to install it. When I came back after the unit was installed, I was really pleased with how clean the install was but extremely disappointed in the quality of the camera I purchased on Amazon.
While it was no fault of their own, they empathized with my situation and Alan (The owner) was adamant to make it right. He patiently worked with me and my budget and by the next day, I had one of his suggested units perfectly installed in my vehicle.
A week later and I couldn't be happier. It's exactly what I wanted and I'm so glad i've found an honest shop I can rely on for my future needs. Thanks to Alan and the team at Santa Barbara Auto Stereo & Wireless. Truly appreciate the professionalism and quality...
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