VILA COMPUTERS — Local services in Santa Clara

At first I gave this place higher ratings as the husband is really nice... I got a screen protector that should have been tempered glass but it turned out to be just a cheap glass and it started breaking up and the cracks are getting bigger and longer to the point where I lost some of my phone functions and forget about finger print to get into some secured applications.. Also, moisture is getting under the broken screen so I have to keep drying it... I called and was told by the wife "there is nothing we can do for you... When she was placing the screen she had to do it 3 times because of the loss of sensation of the screen. I think she used an old screen she had on hand. Not reliable and take no responsibility over what she sells! Not cool! Now I have to find someone to fix my poor...

I like the owners. I also like to support small business. After all we need to help our California grow again. I ordered a new phone screen but I was the one who got busy still when I was back, I got same smiles. Turned out, the manufacturing company sent a defected screen (there was glue on the thumb ID). They ordered another one with no problem. I'm getting ready to go again hope it will be all good. Give them a try. I took one star off because owners are not at the store so make sure to make an appointment so you don't...

OBS SCAM - DON'T GO HERE

I had a very bad experience with this store when I tried to fix my laptop that didn't start. *They said I had to change two things that would cost 200$, when I checked with other stores there was nothing wrong with the laptop - it started again as soon as I tried it the day after. They just tried to make money out of me by suggesting to fix things that didn't need to be fixed in the first place *They held my laptop without contacting me for 8 days *Lack of communication, unprofessional *lazy...