Incredibly rude and non-professional service. We spoke to a Jamie who was polite at first and promised a date for a quote. The day came and passed by 5 days. After calling to check on it, we were told that we were "pushing" him. He was then very rude and threatened to quit his quote. I said maybe that was for the best and he replied in a mocking tone "Okay, BYE BYE" and hung up. Shocked at this service. All we needed was a quote, and they couldn't even provide that in 10 days after being promised it in 5 days. Do NOT recommend this horrible business. Don't...
Ā Ā Ā Read moreFull disclosure - I bought records from here which was a great experience.
The guys behind the counter though listened to my integrated amp and speaker situation and spent 20 minutes looking stuff up and helping me with some options. They told me to break in my speakers and then if Iām still needing their help to reach out. Super professional and didnāt try to make me buy something I donāt need right now....
Ā Ā Ā Read moreWhen talking to a friend recently I referred to Jaime as my stereo guardian angel. So many times, over the years he has gone so far above and beyond to make sure my sound system sounds as good as it can. He cares about people and wants to do what he can to help. Based on his expert recommendations, I know that his concern is for me and my happiness not making a profit. I really trust him. I am very...
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