Japanese Auto Gallery — Local services in Santee

Scam artists, also not registered with the B.A.R. I bought a van from them. I took it for a pre buy inspection and was told it needed new wheel bearings in both front wheels. As part of the deal we made an agreement that they would replace the bearings. They claim they replaced the entire assemblies which contain the bearings. Not true. Come to find out some time later from a reputable mechanic that they didn't replace the assemblies they claim to have. I asked them to provide paperwork for the parts they bought and installed on my van. They could not because these parts were never bought. There would surely be a record of the parts wherever they "bought" the parts, but again there isn't because they were never bought.

There were no new parts on my van.

Don't buy from them.

Don't let them do any work on your vehicle as you will have to take them to court when their shotty work fails because the B.A.R. has no jurisdiction over them. At least for now. They aren't allowed to service vehicles without being registered. Even though their website will lead you to believe differently. Their "full service shop" consists of a lift out back on a patch of dirt and or gravel.

Anyone who has had issues with them need to notify the B.A.R. and eventually they will have to take action against these scammers. Attached is one of the the texts where they lied about installing the parts and him saying that he would check for the paperwork with the place he...

I bought a car from him, he very nice however, I told him I was going to take the Toyota to have my mechanic check it out the next day. It did not go well, my mechanic said it had been in an accident and to take it back right away he took pics and the underneath was pushed to one side. I took back right away and he kept $1000.00 of my money. He did not deny or say anything back. I prefer to pay a little extra for the transparency and the way a dealership takes care of everything for you, this guy wanted me to go back and pick up the plated and bring the check to him once the credit union wrote him the check. Does not do anything for you did not clean up the car before handing it over to me either. Dealership does all those things and washes it. I...

Zero professionalism what so ever. I made an appointment with the owner at 11:30am and showed up to a closed dealership. I call him back to ask where he was and the phone was answered with children screaming in the background. I asked why he was late and his excuse was he needed to drop his children off. I agreed to wait an additional 10 minutes for him. At 15 minutes of waiting I left. 30 minutes after the phone call took place he called back to ask where I am, during that phone call he showed no remorse for his lack of respect. I will never shop with this dealer and urge anyone in the market to look past...