Publix Pharmacy at University Walk — Local services in Sarasota

Consistently horrible. On two separate occasions, they did not have the prescription in stock, instead of calling me, they wait until I come to pick it up to tell me they do not have it, to come back tomorrow. (Publix: We all know you have our phone numbers. If you run out of very common prescription medications, call your customer!!) Another time, I call in a prescription to be renewed. “It’ll be ready in one hour”, they said. I show up an hour later, they closed early. I get up the next morning, drive on over, and can you guess? I am greeted with “ It’ll be ready in an hour”. Every single interaction I have had with this pharmacy has been so annoying and...

This is the most frustrating pharmacy I've ever been to. More than once I have started a new medication and it's been listed as "in progress" for days only to contact them and find out they allegedly contacted my doctor for necessary information. They don't inform me that's what I've been waiting on, and when I do follow up with my doctor's office, they'll inform me they never received the request.

Multiple times this has happened. They say they've contacted my doctor and my doctor cannot find that correspondence. Moving my prescriptions to...

A huge thank you to the Pharmacist, Kevin Carr, for truly going above and beyond and making a difference in my life this evening. I had run out of a medication and was anxious about not having it to take this evening. I didn't realize it until 8:15p when I called and spoke with Kevin and despite being crazy busy and getting close to closing, Kevin was empathetic about my angst and filled it for me before closing. Thank you Kevin and thank you Janelle for your professionalism and kind customer service despite my...