Walgreens — Local services in Sault Ste. Marie

I have been loyal with walgreens for a long time. This location is take quite the steep decline. They dropped the balls and dint get refill submitted to my dr leaving me with out my anxiety meds all weekend so I had to go through withdrawls, which let me tell you serotonin withdrawls are awful. I got ahold of my doctor today anf they said a request was never submitted in the first place. In the whole last 90 days they had to send the request in it never happened so when i went to reill it I couldnt which also happened to be after dr hours and st the end of the week leaving me to go all weekend without a medication i very much rely on. I also went to the e.r. a week ago and was perscribed an antibiotic that was "out of stock". For a week they kept telling me oh we can get it on tomorrows truck, a day would go by and no fill so i called the next day. Oh that will be on tomorrows truck, again not filled and repeat this yet a 3rd time! Finally 7 days later i get said perscription filled no thanks to them. I get things happen but things lime this have been happening quite often lately for me and...

Unprofessional and undertrained staff. Its always one thing or another. Mass confusion whenever I try to fill a monthly reoccurring prescription. It's either their system was down, or they ran out of supplies or it didn't clear their "firewall" in time. Best advice I could give is use arfstroms pharmacy. I've been using walgreens for over 5 years. I will not anymore after I finally get my prescription that should have already been filled. Bunch of chatty Kathy's standing around talking instead of working. O/10 stars. Again this is my experience and opinion based off of trying to utilize their services going on...

I had scheduled a Covid Booster for 10:15 am. I was an hour early due to a doctor's appointment which ended early. I went to Walgreens and explained my reason for being early, there was Not a Single person in the store but me and the staff. The woman at the pharmacy told me I'd have to come back. I said "there's no one in the store" and her response was, "no, but there Will be and we Don't have the staff". I ask you... how long does it take to get a Booster shot?? I'm trying to protect Against COVID! Remember Covid? Thanks Walgreens for your Poor Customer service and helping protect against Covid. Keep up...