J B Jewelers — Local services in Scranton

I’ve been a loyal customer of this jewelry store for years, and I can’t say enough about the exceptional experience I’ve had. My husband bought my engagement ring here, and since then, we’ve purchased several other beautiful pieces, including a stunning pair of diamond earrings, bracelets, rings, and a diamond necklace that always garners compliments. JB, the owner, and his incredible staff make every visit a pleasure. They are knowledgeable, honest, and never pressure you to buy or sell anything. Instead, they guide you with expert advice on what works best for you, offering a range of options to match or create unique pieces that reflect your personal style. I had some old jewelry that I no longer used, and JB helped me decide to hold on to some pieces, by offering the option he could transform it into something new and gorgeous. Additionally, I got cash on the spot for items that no longer worked for me. The level of service and care they provide is unmatched. If you’re looking for a trustworthy and talented jeweler, this is the...

I took my Android AD430bkbu (this is not a smart watch) in for a battery change. It worked for about two hours and stopped keeping time. I took it back as he was closing believing the battery battery he sold me was dead already. He said he was closing so I brought it home and figured I would just change the battery myself. When I opened it up I see the battery latch down floating in the compartment. It also appeared bent out of shape. The water seal was also broken. I can't determine how the battery latch down is supposed to be in there and so now I will have to pay a watch repair shop to fix it. I am so disappointed. Really nice guy but I certainly would not take any sort of specialty watch...

J.B. jewelers is the epitome of extraordinary customer service. My husband had my black diamond ring made there along with black diamond earrings, which are both stunning and they do such an excellent job servicing my ring over the last 10 years. He also did a fantastic job on my silver bracelet cuffs that my husband gifted to me when we had our daughter. My daughter absolutely adores my cuffs so I am going to have custom ones made for her at J.B. Jewelers soon. Don’t hesitate to head to J.B. for your jewelry needs, you won’t be...