The Colonnade — Local services in Scranton

I would love to give this venue 5 stars. The staff and house manager were gracious and attentive, overall the service was excellent. The venue itself was beautiful and well appointed. The food was well made. Unfortunately, my interactions with the event manager and proprietor, Joshua, were less than desirable. On a positive note he was very responsive to my questions throughout my planning process. However, I felt they were curt. The larger problem came the day of with a scheduling error. We contracted the event space in January for a May bridal shower. The invitations were sent for a noon start time. When we arrived at the venue 45 minutes before the contracted time (12pm) the main door was locked. After a frantic moment we found a side door open. I entered to see if anyone was on the premises; there was not. I was told in an email from Joshua (who was not present) that I could come 45 min ahead of time so we started setting up my daughter's bridal shower. About 20 min or so into our set up the other proprietor, Paul, arrived and was visibly and audibly annoyed. He told me my event was not scheduled until 1pm but they would accommodate us. However, I was made to feel that I had made a mistake. Unfortunately, I spent the whole time at my daughter's bridal shower believing I had messed up the time. When I arrived home I pulled the contract up only to find that I indeed had the correct time, 12 noon. When I sent an email to Joshua voicing my concerns, I was simply told that they would let the staff know I wasn't satisfied with the event. To the contrary, I was exceedingly happy with the staff, especially the house manager, although I cannot remember her name; she was wonderful. So, a word of caution when planning an event here. Double check the time. My only mistake in this situation was that on the invoice the start time stated 1pm. I was so concerned with making sure the menu was correct I didn't even notice they had the wrong start time. Even so, I should not have been made to feel like I made a...

We were married here in August 2020 and every detail was perfect! From the planning through the ceremony, the reception, and even the details of cake and champagne in our room afterwards and helping us pack gifts the next day Josh and Paul and their staff didn’t leave a single detail unattended to. All of our guests felt catered too and stated they loved the individualized attention everyone got while being made to feel comfortable and feeling their every need was fulfilled. And the food was amazing from the appetizers to the entrees and of course the late night snacks. We can not recommend this venue enough for a beautiful event with attention to every detail and literally nothing to do but enjoy your...

I hosted my 50th Birthday party here last Saturday and it was amazing! I decided about 8 weeks before that I wanted have a party. Joshua called me back and had me come up and see the place and I booked immediately. It is absolutely stunning! He was very pleasant and could accommodate all my requests. He responded promptly to any follow up questions I had. On the day of my event his staff was wonderful. The room was set up exactly how I wanted it. All of my guests said how lovely the staff was especially the bartender. The food was great as well. I can't wait to host...