Bukatini at Posh — Restaurant in Scranton

We hired Posh to cater our off-site wedding this past October. I'll begin with the disappointment we faced with the menu sampling, done on site at their restaurant in Scranton. I was originally told by Josh that we would be able to have a total of six people for the tasting, with the possibility of adding extra people at an additional cost. I confirmed with him over email that we would have eight total, and made the reservation for us to come in and try our menu items. The tasting comes along, and I could not believe how rude Josh was to me. Other members of my party arrived before me, and when I walked in before even INTRODUCING himself to me, he informed me that I had never told him to expect eight people and it would be impossible to do the tasting for that amount of people. I pulled up the email chain right there and showed him where I had expressed this information to him. Without saying anything, he walked away. We were all fed, so I assume it wasn't actually impossible. Nevertheless, he never came out to see what we thought about the food and never followed up by email. I had to reach out with changes. I wish now that we had found another local caterer and hadn't ignored these warning signs. But, we had used Posh for an on-site event before and they had done a fine job. We thought our wedding would be the same.

So, let's talk about the wedding reception. Josh had told us he would be out to the wedding site the day before to set up the catering tent and walk through specifics. This never happened. He didn't show up until right before the start of the event with very little communication leading up to his arrival. We had a number of designated power outlets that he requested for food warmers, and yet he used zero of these. The food was cold and the portions were miniscule. The short rib entrée at the sweetheart table was served without the sauce. Just a few small sliced (!) pieces of meat that were not tender enough to be called "five house braised short ribs." I would have sent them back if we had been simply out for dinner, but the fact of the matter is that it took so incredibly long for the courses to be served to everyone and (after well over 90 minutes) I didn't want to spend any more of my wedding sitting at a table waiting for mediocre food. In hindsight, I wish I had taken photos of what we were served.

While our table was supposed to be served first, I had to ASK to be served both the pasta and salad course. We were told we had to be seated at our table in order to be served, and yet even with us sitting and not visiting with guests, I had to get up and ask a server to bring us a salad, as they had almost completely finished bringing salads to the rest of the tables. Unfortunately, since the service timeline was not observed and dinner took so long to finally make it to our table, we were unable to do the table rounds we had planned to do before the cake cutting. We missed out on being able to speak to all our guests because we were waiting for cold "short ribs" without the sauce. Not to write a diatribe, but if you are considering having them cater an off-site wedding, it is helpful to share what exactly you might miss out on.

In a review my mother left elsewhere, Josh responded that many guests stopped by his tent to complement the food. Out of all the vendors who were complemented by our guests to us, the caterer was NOT one of them. I can only assume that if this were true, our guests were doing this out of kindness and not because they were impressed by the quality of the service...

Just had my Wedding here on Saturday. May I say I am beyond disappointed and dissatisfied with the services and treatment that I received from some of the staff and the ACTUAL OWNER OF THE VENUE which goes by the name of JOSHUA MAST! His attitude throughout the whole time was very unprofessional and rude. He was not attempted during the ceremony. There was no communication with us what’s so ever. They took forever to set up the rooms, my guests were to be seated for dinner at 6:30 they were not served their entrees till 8:20 exactly! His attitude towards my wedding was like a set up for failure. My bridal party did not have a table to sit at which from the beginning I made it clear to his business partner Paul that I specially was a table for them. When I approached him regarding this he responded aggressively and stated “Well you guys are going to have to figure that out yourselves! I went over the contact with you the day before. Mind you he did not! All we had went over was a rushed rehearsal dinner which he refused to do because my husband was late due to family reasons. The contact was not discussed at all! Our sweetheart table was nothing like the images I send to Paul. Which I did approached him and in return was given attitude and spoken to aggressively! I could not believe the behavior I received from Joshua. He did not have a care in the world about how I felt nor my guests. Throughout my wedding many of my guests gave complains regarding how rude he was towards them. In fact one of my family members was extremely upset when they were standing and had gotten hit in the back by a door that he had opened when passing by he did not apologize at all. Not only that prior to the wedding my bridesmaids and I were given a room specifically for changing and when it came time to leave we discovered they had shoved all our belongings in reusable bags and threw them in a closet. We were rushed to cut our wedding cake because dinner was served late. They did not serve any of the cake to our guests. I discovered the cake sitting there on the table the whole time. Honestly, I did not appreciate the way how my husband and I including my guests were treated. Idk if it was due to our race because we experienced micro aggressive behavior from many of the older workers and owner. Which was not received towards the party after our event. It ashamed we invested so much money for them to have our wedding at the venue. I do not believe that the price should have remain the same which they did not fulfill their requirements.They were great when it came to them receiving their payments other then that I would not recommend this...

This past weekend I was in a wedding at posh and I was very disappointed in the service they provided. The wedding had started at 5 and once it was done everyone had gone downstairs to the bar for a few drinks. Once the bridal party was settled we were rushed upstairs by Joshua. Once everyone was upstairs appetizers were served around 5:30-6:30, at that time we were told to leave the area that the wedding took place in because we would be served dinner soon, as we were rushed out the were running around placing tables and set ups as we stood there. There was no table set up for the bridal party and everyone had to be moved or scattered around for a table. Many guests that attended were told to leave their seat to another table. Our food had not been served until almost TWO HOURS LATER! Once the cake was cut for the first slice for the bf ride and groom everyone was told to move onto the dance floor. Because of the delay in dinner we only had ONE HOUR of music before we were told the last song was about to play. None of the guests were able to enjoy and cake because I saw Joshua himself take the cake into the back where the food was held and not prepare any for the guests. It’s a shame because I know how much the bride and groom were excited to have their special day at POSH and how much money was put into their wedding just for them to experience the bad treatment provided by some of the older staff and Joshua. Honestly if you are a person of color I would not recommend this venue. Many of the staff rushed around the guests and would not apologize and looked at them as if they were in the way without confrontation to them. I have been told by many of the people that attended that they experienced multiple incidents of micro aggression. If I could’ve rated this 0/5 stars based on these people...