Thoroughly unprofessional studio.
I had booked a pack of three classes earlier this year, but a personal medical emergency didn’t allow me to schedule the classes for a few months. I wrote in explaining my circumstances and requesting if the expiry could be extended by a couple months so I could schedule the classes.
Rae responded letting me know they couldn’t extend the expiry - while unfortunate, I understand and respect that.
What I didn’t appreciate was how their response openly mocked the fact that I took such a long time to book the classes, that it was unusual, and seemed to guilt me into believing I was at fault - this was unnecessary and uncalled for, left a bitter taste and speaks volumes of the studio and their staff.
For a place that claims to be rooted in wellness and healing, their behavior is appalling and lacks empathy.
I wouldn’t go anywhere near this studio, and would caution everyone else - there are a bunch of other yoga studios in the greater neighborhood where I’ve felt far more seen and safe - such important elements when seeking mental and...
   Read moreIt's unfortunate I have to give it one star because the studio is pleasant and inviting, but my interaction with one of the instructors, Jai, was not so much. She is the reason for the one star rating. I have been practicing since 2009 and I have never encountered such a rude and pretentious instructor as Jai. Both encounters were unwelcoming and unfriendly. She also miscommunicated (I would not be suprised if it was on purpose) information to the Studio Assistant Manager about my class passes. I followed up with the Assistant Studio Manager about my concerns and the miscommunication and my frustrations associated with it. The Assistant Studio Manager was responsive and assured me she will look into it, which I appreciate it. I think it's poor representation to have an instructor like this represent a...
   Read moreI love Ginning Yogi. In a city that is packed full of yoga studios, Grinning has been my favorite from the very first class I took there. Warmth, generosity, kindness, humor. Grinning is the place you turn for all of this goodness while also having a safe environment to move your body.
If you haven't had a chance to check out their online classes, do yourself a favor. They're amazing. Or check out the variety of other ways they offer to practice safely - small groups, outdoors, etc. When the Grinning doors fully open again - and they will - treat yourself to classes there. It's going to be amazing to get back in Studio when the time is right.
Thank you, Grinning Yogi, for being there. You all create light and love in what can sometimes be...
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