Jewelry is tough. They make it easy. Who knew there is so much to diamonds?! I was shocked! Luckily, Jennifer and Mark simplified that for me and worked diligently with my budget and wants/needs in purchasing my engagement ring. From custom to one they may already have in their store the commitment to their customer is that which stands out. I’ll buy every piece of jewelry I ever buy in my life cause I know when I go in there this is not some big chain retailer with workers worried about commissions and sale, but that of making sure you’re completely satisfied and just as happy to share in whatever moment you’re purchasing for. Thank you to all the staff for making a special day easier than I could...
   Read moreI’m getting married soon and wanted a custom wedding band. I went to a certain jeweler in Sedalia and was told that my idea was impossible, that it couldn’t be done and anytime I asked a question, he spoke to my fiancé instead of me. I was so desperate and disheartened when I left there. I decided to try every jeweler I could find to see if it really was impossible. They all told me yes, except for Bichsel’s. In fact, the very first time I asked about it, Mark was instantly ready and willing to make it happen, and he did!! My ring is beautiful, the customer service is astounding and Bichsel Jewelry is the only place I will...
   Read moreFrom the moment we walked in the door, until we walked out of the door with our purchase in hand combo the entire staff went above and beyond to answer any questions and to meet our needs. The store is clean, inviting, and well lit. Sure, I could shop somewhere else for less expensive jewelry, but why take the risk of average quality and in less than knowledgeable staff members. I would encourage anyone that is looking for a jewelry item for that special someone in their lives to visit Bichsel Jewelry first. You will not be...
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