Panera Bread — Restaurant in Sedalia

So we are not from here we live in South Dakota. And we have been to this Panera one other time & the service was excellent. Until today that is , we ordered our bagels and wanted them sliced & toasted. The counter person said she would get to them asap. So we took a seat an waited no big deal. Well we sat for maybe 6 mins. Then decided to stand over by the window where they bring out food so people can pick it up. Stood there another 5 to 6 mins and nothing. So this lady that was working asked if we got our order and we said no. She asked for a name and we told her and again sat for another 5 to 6 mins and nothing was happening. Everyone was getting their bagels and food orders but nothing seen for our 6 bagels 🥯. So I went up to the same lady and said excuse me but we have been waiting now 20 mins and we haven't seen our order. I told her what we ordered and about another 3 mins or so she hands us a bag and puts and extra cream cheese in and say sorry for the wait. Ok well that's all good but giving an extra cream cheese 🫣 for six bagels is way to much so not needed. We appreciate the thought but come on people have to go back to work. By the time we got our food we had little time to eat it before my fiance had to return back to work. And the girl who was running the front dropped the ball and never once offered help even though she seen us waiting and she did nothing. Felt very ignored and honestly very upset.And to top it off we only got 2 bagels that we ordered the other 4 were not what we ordered. We will not use the front counter person anymore. She is lazy and honestly needs to have customer training she became annoyed cause we asked for our bagels to be toasted and sliced. Well sorry but this is your job and this is what you offer your customers. So if you can't do your job then maybe find another where you don't deal with customers. Very...

My husband and I dined in yesterday here at Sedalia, Missouris' Panera Bread, and we both had the new French dip beef sandwiches. We ordered on the app while sitting in the restaurant. Our food was prepared great, it was delicious! The soup that comes with our French dips was half full and I got about halfway through my sandwich when it was all onion so I honestly wish there was more soup than onion in the mix because I really loved to dip my sandwich in the soup.

I love Panera Bread it's one of my favorite places to go however this was the very first time my husband has ever taken me to there for lunch and honestly I don't know if he'd take me back again because they need more deals on their app. I realize they're a higher class type of restaurant than most fast food places but when they are competing with McDonald's and Burger King and Wendy's for their lunches the deals are far better and less than going here. We spent the same amount yesterday that we do when we go to a restaurant like Applebee's our total came up to 21 dollars and that was after the five dollars off all because of the taxes so it was like not even a deal. 😂😂😂 I'm not really trying to complain, but when I have to talk my husband into going there and it's just hard for me to get him to go there because of that, especially during lunch. 😅

I will go to Panera Bread on the random occasional visits that I can go. Your sandwiches are spectacular, and so...

UPDATE: 8/3 Wade, one of the managers is beyond friendly, cool and awesome. Sometimes it can be a challenge to find good customer service in Missouri...not here. These folks ROCK! NO way I can tell you how lovely this store is or how happy and friendly the counter folks are...for the most part anyway. The managers are always helping out in front and behind the counters, there is FREE wi-fi, comfy seats and it's a great place to have a business meeting.

If you sign up for a Panera card, you only have to give them your phone number when you buy something and your points will add up quickly. The food is fresh and a heavenly option among the fast food joints in the same vicinity.

The very best part? There is a drive thru...but don't do that. Come in, rest and enjoy your delicious food. Btw, the place is always clean but do avoid the busy morning, lunch and dinner hours. Come in between those times and you're golden...and yes, it's great for...