Crooked Row Produce — Local services in Selma

I used to love Crooked Row Produce. I thought they were this awesome business that I could support, and shopping there meant supporting my hometown. I guess I was wrong. The prices are a little high, but I felt like I was supporting a great and noble cause, which is a small town feel and pretty much all healthy options. Recently, my mind was changed by their manager, and l left there crying. She refused to acknowledge that their product could be flawed, even though it is and I still have the product for proof. She just showed no care whatsoever for my bad experience. For $100 shopping trips and frequent shopping trips, a $9 jar of hot pickles could have at least been acknowledged as a bad product. If a child had bit into one of these pickles, they would have been crying. These things were inedible. I bit the top pickle one time and felt like a hole was literally burning through my tongue. It was a fluke pickle, fluke jar, because the manager said, "her husband eats them" and "yeah, he said they were hot." That's after I told her that his daddy, pointing at my son, could not even eat them. He tried the same pickle I did, once. He said it burned all the way down in his stomach, and for a good while. For a man that eats super spicy, volcano level products, he agreed that they are not okay for consumption. This was a painful experience and the pickles were really soft to start off with. The manager was condescending and ignored me first off like I was talking to myself. I explained myself well, in detail how I had to chug from a gallon of milk to stop the pain. My husband had to dig into a loaf of bread to stop the burning, for goodness sakes! They're too hot to even chop up and use a slice at the time. What about the next customer that gets one like that? The woman said that she "would not do anything about it." I am still hoping that the owner will make it right. I am just a pregnant woman that wanted a pickle, and now I won't even be taking my son there for ice cream. I would rather shop at the big chain stores at this point. At least they acknowledge faulty products. I have never used an EBT card at crooked row, just hard...

I started giving them business in the summer of 2023 when they began offering fresh milk. Between milk and a few other items I spent over $100 in 3 weeks with them. Every cashier except one charged me deposits on my bottles even though I returned the bottles every time. A younger lady even gave me $3 dollars back when I returned 3 bottles, telling me that 2 of them I would get $1.50 each and the 3rd one canceled out? What does that even mean? That you get to pocket my $6? I didn’t take time to argue because I had to go back to work. From what I understand milk should have been around $6 per bottle and every time they still charged me around $9. This is the 4th time I have edited my review or deleted it, and made a new one, and it took the 3rd edit and almost a year before the owner responded with their phone number. She responded with her phone number in June 2024 and I waited until December 2024 to call her. At least 3 call attempts,not all of them on the same day, I left a message and still no answer or call back. The way they have made me feel at this point and time, if I was to create a motto for them, it would be, “If you have a problem, we don’t need...

Normally don't make negative reviews but I got to be honest about this place when I brought a concern to the two ladies that work there they jump down that throat and made comments about how it was something I must have done wrong. Bought some fruit and a $17 glass bottle of heavy cream. So excited to use it when I got home it was solid sludge tried shaking it vigorously to no avail. They chewed me out for not thoroughly washing the bottle when I tried to return it lol I told him they could keep it. The fruit was actually awful I thought that it was going to be awesome I was so happy about a fruit stand but I enjoy the organic fruit from food Lion much better than the fruit that they sell here....