Walgreens — Local services in Seymour

One pharmacy tech told me my prescription would be ready on Thursday- Thanksgiving after 1pm. They are not open thanksgiving day. So I called the next morning & a young lady told me that the rx I was to pick up would be ready after 1pm today 11/24/2023. She had looked up in the system as well to verify. Well, I get to Walgreens pharmacy and they tell me they do not have my prescription. So I told them I spoke with a young lady- I hear the other staff laughing in the background saying “okay who did she talk to (hahaha)”. Well then, they said they only had qty 27 of my medication- even though it was written for 28 day supply but I would miss out getting what they didn’t have. Why tell me you have my medication ready for me to come in -TWICE- and tell me you don’t ; then you only have some. Walgreens really needs to hire professional staff. Not happy. Not pleased. And I wasn’t the only one in line who was disappointed or upset by pharmacy staff. That’s not patient care at all. That’s just rude and uncalled for. Also, they DO NOT DESERVE NOT EVEN 1 STAR. So I had NO CHOICE but to take the PRESCRIPTION THAT WAS SHORT A PILL BECAUSE OF THE MALE PHARMACY TECH TELLING ME TO COME IN ON THANKSGIVING & MY RX WOULD BE READY- ALREADY BEEN WITHOUT MY MEDICATION. Walgreens you really need to hire candidates that aren’t liars, lazy, ignorant, judge mental. Maybe hire employees who know how to do their job/communicate PROPERLY. Including which ever male pharmacist that was there WITH the male texh as well. Nobody should have to deal with that when picking up prescribed medications. And no one should have to be laughed at and strung along either. Shaking my head. And I am in the...

The store is offset from Bank Street, so it is easy not to notice it if driving by. The store is modern, well maintained, well stocked, and clean. The one thing the store seems to be missing is customers. On my last three visits at various times of day, the store was essentially vacant and appeared to have a skeleton staff. In the past, I have had issues with the Walgreens pharmacy, so I only go there for odds and ends since it is convenient. It is no secret that Walgreens is having major operational and financial issues and is planning to close about 1,200 stores. The reasons for Walgreens' difficulties are complex but one sure way to limit customers is by charging uncompetitive prices. Here's one example of egregious overpricing I noticed recently. The same 2.75-ounce bag of Utz original Potatoe chips is priced at $2.49 at Walgreens. A short drive away, the exact same bag of Utz chips at The Dollar Store is $1.25 or 50% less. With the price of everything up significantly from a couple of years ago, one surefire way to drive away customers and wind up with failed stores is to charge 100% higher prices than the...

Yet again Walgreens in Seymour has provided me w terrible customer service! I had to call the pharmacy three times before the pharmacist actually picked up the phone and spoke to me. The first two times I called I was on hold over ten minutes each time, when the pharmacist finally picked up the phone he hung up on me! The third time I called the pharmacist picked up the phone rather quickly…..I wonder if this has anything to do w me blocking my number. When I told him I was hung up on twice he didn’t even acknowledge what I was saying to him. Before I even heard his voice I knew who it was that was hanging up on me…..in my eyes this is a huge disservice to the Walgreens name!! The main pharmacist is rude and does not display any customer service skills. I realize it is extremely busy and I’m sure they are over worked and under staffed but how does Walgreens expect any of their employees to exhibit good customer service skills if they have a pharmacist who goes out of his way to be rude...