Maurices — Local services in Shawnee

So pleased with my experience here! Kat was the manager on duty and had just amazing customer service skills. She was chatty, but not pushy and let me know about the rewards program, upcoming sales and helped me optimize my discounts. So happy with the two cute winter tops I got. Sticker price was $26 but with discounts I got them each for $16!! The store was clean, staff friendly and they had come pretty great music on too, for what it's worth. Kat invited me to 'come hang out' anytime. Very...

Very disappointed with Maurice's. I had bought some jeans online and had to return. Didn't fit right. Returned the jeans in store. I didn't have the original payment method with me. So I was given a merchandise credit card. HUGE MISTAKE. I should have asked for cash back. Tried to use said card online and was told it is not a valid card and it can not be used. So nice to know that I am out the product and money! I will NO longer be shopping with Maurice's. Shame as I love...

While I LOVE Maurices, I have to give this store a one star review. I had an order shipped to store, I requested that customer service have it cancelled and shipped back. I received a very small partial refund. I talked to Jade in store, who assured me she had processed it correctly. Two weeks later, I still have not been refunded properly. No one has any clue what is going on. I'm short $80+ and no one can help me. I don't have the items I ordered,...