I recently had an unfortunate encounter with Kyra, one of the cashiers at Hobby Lobby. Regrettably, I must say that her customer service left much to be desired, as it was marked by a lack of courtesy, respect, and professionalism.
From the moment I walked into the store, I was met with a disapproving and disdainful look from Kyra. It immediately set the tone for the entire transaction and left me feeling unwelcome. As a customer, I believe it is essential to be treated with a basic level of politeness and decency, regardless of any personal grievances or biases.
Throughout the checkout process, Kyra's behavior only worsened. She hardly spoke, giving off an air of indifference and disrespect. Her lack of engagement made me question whether she even wanted to be there or cared about providing quality service to customers. It is essential for cashiers to be attentive, friendly, and approachable, but Kyra failed to meet even the most basic expectations.
Customer service is a vital aspect of any business, and poor service can significantly impact the overall experience for customers. Unfortunately, Kyra's behavior not only tainted my impression of her but also left me questioning the establishment's commitment to customer satisfaction.
In any interaction with customers, it is crucial to remember that they are the lifeblood of any business. A simple smile, a warm greeting, and basic politeness can go a long way in creating a positive impression and fostering customer loyalty. Kyra's actions displayed a lack of professionalism and a disregard for the importance of customer satisfaction.
I sincerely hope that the management of the establishment takes this review seriously and addresses the issue promptly. Training and reevaluating Kyra's approach to customer service are necessary to prevent other customers from experiencing the same disrespectful treatment that I did. As a consumer, I expect better, and I believe others do as well.
In conclusion, my encounter with Kyra as a cashier was deeply disappointing. Her unfriendly demeanor, evident through her dirty looks and lack of communication, left me feeling disrespected and undervalued as a customer. I strongly urge the establishment to take the necessary steps to rectify this matter and ensure that future customers receive the courteous and timely professional service...
Read moreLet's talk about atmosphere, as I can't help but think it is an intentional thing after having been in a few other Hobby Locations. Previously, this was a Shopko, which since K-Mart went out took over the Sheboygan crown for "Most Depressing Store Atmosphere." With its florescent oppressiveness and that "why hasn't this store gone out of business yet?" feel that it clung so desperately to its last decade of residency in this location, it was good to see the old building have a new tenant.
Hobby Lobby, previously residing in the former JC Penney slot of the late Memorial Mall in Sheboygan, had a large space with lots of supplies, but left the area after the mall was demolished to make room for another store. There was always something peculiar about going to the old Hobby Lobby that I can only describe as being an invisible emotional black hole that sucks the fun out of crafting and creating.
Now back to the new location...
Somehow, when Hobby Lobby made its triumphant return to the area and renovated a portion of the former Shopko building, they managed not only to replicate their own corporate crafting hellscape, but to exceed all expectations. Walking through the doors you may not immediately see what I mean, but you sure can feel it. Imagine the worst office job you've even had, complete with spirit dampening overhead direct florescent lighting. Now, multiply the lighting by 20 (estimate only: may need multiply by more in your mind).
I wandered around the store for a bit yesterday and after a while I finally figured what is wrong - In Hobby Lobby you cast no shadow. Bathed in the slightly yellow tubular glow of the lights from all angles (so many rows of lights on the ceiling - did I mention there was a lot of lights?), after I noticed my lack of shadow I became momentarily concerned that I should wear sunscreen.
OK, I am done with this, but one has to wonder why a business with such colorful and fun contents goes out of its way to...
Read moreLove hobby lobby and I know myself and many many others I know are so happy to have them back in Sheboygan once again. Found so many great decorations and gifts for Christmas there this year and also found many great fall items for the house this year. They have tons of other amazing art and painting and other hobbies as well here and all kinds of neat decorations here got really Kool Nintendo and PlayStation decorations here and got I guessing endless Easter stuff coming out or already have it out by now most likely. If u never been to hobby lobby before I highly recommend u stop in sometime, one of the best stores Sheboygan has and made great use of the Shopko building that was empty. Wish Shopko didn't have to close for us to get hobby lobby back, I loved Shopko it been awesome if it could...
Read more