Goodwill — Local services in Shelbyville

Updating from previous 4 star (3 years ago).

Shelbyville goodwill is a dishonest location. They price the exact same as eBay without the work. Shoes with dry rotted soles. Boots that are chipped and have hot spots on interior. Unclean clothing priced up. Many things are priced higher than eBay. They also do not know how to do provide research as they will overpriced items with low sell through rates (meaning they do basic searches instead of searching for actual "sold" listings). You can also tell they price on brands without inspection... For example J Crew everyday shirts (worth no more than regular shirts at this point) priced way above their value, and usually, they have stains, discolorations, and even structural damage to them. And electronics... Insane... No testing, unkempt, unclean, missing parts, structural damage, and most of this area is priced way above eBay. This is suppose to be a store that helps the community by selling gently used items to give back to those in need. The system goodwill has progressed into is one of low integrity and centered around dishonest greed. Support eBay... The sellers there inspect their items, test them, and give details on any flaws while pricing fairly. Keep your wallets closed with these...

I've shopped at this Goodwill for years and have really loved this store. Recently the new people they've been hiring are making this store an unpleasant place to shop. While I was looking at jackets, a worker was yelling at the top of her lungs about how often she's had to straighten the sweaters today. The whole time she was giving shoppers hateful stares. I got to the check out and the person behind the counter was yelling about the clothes that someone hung up outside the fitting room. The lady checking me out spoke very abruptly and rudely during the entire transaction. She then had the nerve to ask if I was rounding up my transaction today? No. No I'm not. When I asked if I could get a bag for my items she said they were out and rolled her eyes at me. Taking my future buissness to...

I like shopping Goodwill but when they put a receipt in the bag I'm assuming it's both receipts and then when you go in there to exchange a blouse for 399 they make you feel like you're a convict this is not what good will used to be not out to cheat anybody I like to shop there for the good deals but don't treat me like a second-class citizen and you're all that when I come in there to exchange something I don't know what's happened to Shelbyville Goodwill if it's the new manager or what but to me it's...