Golden Rule Tattoo and Body Piercing — Local services in Silverdale

Well... To start.. We came in because my daughter had the ball of her daith peircing fall out and I wasn't able to screw it back in myself so that was the reason for the visit. When we got there, we we're told that there was one person in front of us so we had to wait. So we sat in the lobby for about a half an hour and still hadn't been seen. And neither had the couple in front of us. I asked the behind the counter person that works the cash register if we could leave and go to Ross to putz around until it was our turn. We spent a half an hour in Ross. We came back to the studio and the couple in front of us still hadn't been seen. So we waited for another 15 minutes before we were called. The guy that called us and was the piercer for that day, I assumed was a helper of sorts because when we first showed up, he was maskless in the back area sweeping and cleaning and dancing to the music that was playing on the speakers. So I was shocked that with there being a line of people waiting to be helped that he wasn't tending to anyone. When we finally were called back into the room I told him that we were just doing a quick fix and we weren't being pierced that day. The whole process of him just re screwing in the ball took over 40 minutes because he would leave the room come back with nothing get distracted and leave the room again and he acting either high on drugs or intoxicated.The whole encounter was very unsettling. Come to find out later, it was the owner!!!!! I would recommend anywhere else to get pierced if he is the one who will help you. I usually go to Jennifer who works there but she was out of town and we were in sort of an emmergent situation as my daughters piercing was falling out and I didn't have the dexterity to fix it myself. We should have left but hindsight is 20/20 and I just wanted her...

I called and made an appointment. Came from Seattle and asked the receptionist about the appt. the guy pulls out his iPhone checks his texts and says we haven’t heard from Jason. Jason wasn’t there... apparently he hadn’t been in all morning. Okay.... I get if life gets in the way, but the receptionist took down my number when I made the appt and you couldn’t call me? Give me a little “hey this isn’t a good time”? I didn’t get angry, I honestly just stood there speechless.

And then, to just add a little salt, one of the female piercers just started to get defensive about the situation when my friend made a comment about it. Like, uh, you have two (ex) clients standing here and you are gonna defend what’s going on? Like I should be understanding if I made an appt and no one calls to say it isn’t happening? Like how does that make it better?

Considering he was not there yet and who knows if he would be I said “you know what. I’m not going to get one today” and they asked me to reschedule and I was like I really don’t know, maybe I’ll call. As I’m leaving the piercer yells to me that they’ll take good care of me next time. Are you for real. Did you actually think after that I’d come back?

Advice to Jason and Golden Rule: if your tattoo artist is not in, please call your store (if you can) or at least reception should call the client(s) if he hasn’t showed up all morning instead of standing there awkwardly. And to that piercer- the only thing that you should have said was “I’m sorry”. Everything else you said continued to make it a little worse, just be a little decent and maybe understand...

It irritates me how some of these reviews are negative - for stupid reasons IMO. I’ve worked front counter at tattoo shops in the mid-west. Photocoping ID’s is protocol no matter how old you are, or look. Longer waiting times are normal because customers often times need to take breaks during tattoo sessions which cause appointments to run over. I have 18 piercings (most of them from this parlor) and I’m heavily tattooed (a lot from here as well). Been going to The Golden Rule since they were located back by the Silverdale waterfront park. I’ve NEVER had an issue.

Ya’ll need to take a step back and think, this is one of the longest running tattoo and piercing parlors in Kitsap County. They stand by their work and 100% help you if you’re having problems with a survice they provide, come back and they will fix it. They are VERY hygienic and knowledgeable. - THIS IS WHY THEY ARE STILL HERE AND GOING STRONG.

I had a tattoo done 6 YEARS ago from one of their artists (who still works there.) and he touched up the tattoo he gave me FOR FREE after all those years. Even though I didn’t take care of it (didn’t use sun block, picked at it when it was fresh, etc.) he backs his work.

Maybe your issues with them are due to your own ignorance on proper aftercare because you didn’t listen to your artist after your survice? 🤷🏻‍♀️ Or it was an unforeseen issue with your body rejecting the piercing/having an allergy to some product you used on it during the healing process (IT HAPPENS). This is NOT their fault. So don’t leave them a crappy...