Goodwill Retail Store & Donation Center — Local services in Simi Valley

Now that the Asian management is gone, the store has gotten worse! People come to buy for everything and have friendly interaction! The last 4 time’s I went to Simi Valley location, thing’s were broken by consumers because the product is stacked unreasonably! And just to get it out fast! The store is a mess! There’s no one in charge and the employees don’t care if merchandise is broken and we all know why! The Asian lady cared! Knew people! Now, something gets broken by a consumer every time I visit! They have no care about how thing’s are on shelf’s! Tonight 2 things were broken as people were shopping! Not the consumers fault but the employees aren’t arranging thing’s justify stacking everything on top of everything ! Glass and cookware and wood and frames all on top of each...

Always crowded and messy here. Staff is kinda rude and I don't think it's just because of the language barrier. Really don't enjoy the count down to closing time where the yell how many minutes are left until closing time. We get it, you want us out of the store so you can go home. Most disturbing thing was witnessing a large mentally challenged man punch a 2 year old baby in the head as hard as he could, knocking the baby down! I swear this is absolutely true. Staff did nothing about this! So if you see a mentally challenged Asian man there in the evening stay away from him. I have seen him in the store twice since...

It's 720 and they are saying there's 20 minutes till hey close every 5 minutes hey announce I'm sorry the store closes at 8 pm and it's 720 and I'm getting screams all of the the store saying they are closing a Caucasian male and 2 other females when we came up to pay they cashier she starts with a C she asked the lady if she had a student ID OR A SENIOR. When it was our turn with the most sour face she just charged us that's when I told my sister that she had an ID from school to use it..horrible service please advise you're employees to stop screaming saying it's almost...