Bought some ornaments after Christmas and went back to return some the family did not want. I was told that they where not doing refunds on these items. When I checked out orignally there was no sign on the door or at the register I used and no employee informed me of this policy either. When I asked the employee where this policy is posted, she herself couldn't find it initially. It turns out its on a small sign on a closed register I never went to both times. This shop knows what they are doing and purposely did not inform nor adequately posted signage to alert customers of the no return policy. So for that, I will enact my own no return policy and not come back. Owners are shady if they...
Read moreThe two young ladies working Sunday, were extremely helpful and friendly! I needed an encouraging card for a very unusual situation. They showed me several cards--one of them being the perfect one. They pointed out some beautiful metallic angels with words of faith and hope. I purchased one to go with my card. They put it in a small box. They sure will bring me back to the Simpsonville store for any future purchases. Professional, friendly service is worth the drive! Thanks so...
Read moreThis location is great. The ladies working here are sincerely nice and helpful. The store itself is typically well organized, like Hallmark stores are. But, for me the people here make this one superior to others, specifically the one that formerly was located on Woodruff Road next to Publix. I will continue traveling to this location even if one opens closer, like the old Christine's. Keep up...
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