RUNDAQ — Local services in Sioux Falls Township

I took my phone in to have the battery replaced, I had to schedule ahead of time because it's a unusual phone (Cat S60) and they had to order a battery. I took it in and picked it up a couple hours later, upon picking it up I was told that after installing the new battery that it was not testing up to specs. They told me they were going to order a new battery from a different supplier and replace it again at no charge. Today I dropped it off and they replaced the battery again. I have been using it all afternoon and the charge last 10 times as long as the original battery had gotten down to and 7-8 times as long as the first replacement. Very happy with the service and their commitment to make it right. They could have given me my phone and not said anything about the replacement battery and I would have thought the problem was with my phone and I would have had to get a new phone. I would imagine that between the cost of 2 batteries and the labor of replacing both they either broke even or lost money on the transaction. That is how customer service should be. I will return for future needs and I will recommend...

This business is not rundaq. It’s actually the cell phone guy. I went in there to look at used cell phone prices and they were asking double of what the price of a used one is. Not only that but most used ones were almost the price if not more expensive than a brand new one. This is a used cell phone place not new cell phone place. I even brought up the prices to prove they were way over priced and his comment was we are way more into them. I can’t lose money. Well when the market is where it’s at on prices. You should adjust or you will never sell. List business because you refused to make a customer happy and I wasn’t asking anything out of line just asking to get close to used prices and...

I recently got a new screen put on my I phone. This was the WORST experience with cell phones. I spent over $200 and the top speaker did not work after they fixed this. They blamed it on the last person that fixed my phone before them and it’s NEVER been fixed before. I wish I never would have fixed the screen as it wasn’t a bother. I have sent several people there for there business and after this experience I would not recommend them to anyone. This is an unfortunate experience but if I did this again I would stop payment on my card and dispute this. Very very POOR customer...