I recently visited the Smyrna Delaware Aldi location to take some photos and videos of my motorcycle, as I have done a few times before without any issues. However, during this visit, a store employee approached me to address their concerns regarding safety for their employees. I explained that I was just finishing up and getting ready to leave, and I fully understood their perspective.
Unfortunately, the situation escalated as another employee came out and, rather than working to resolve the issue calmly, seemed to push the matter further, even though I was already in the process of leaving. The tone felt antagonistic, and I found it unprofessional that both employees ultimately threatened to involve local law enforcement despite my cooperative responses and clear intention to leave.
I respect Aldi’s commitment to employee safety, but I believe this situation could have been handled with more courtesy and understanding. Customer interactions, even in unusual situations, are important opportunities to maintain goodwill and show respect. I hope this feedback encourages the staff to approach similar situations with a more balanced response...
Read moreI ran into this Aldi’s last minute to grab an item for dinner.There was no clear indication they were closed, however i only saw 4-5 cars outside, so i asked a gentleman leaving, if they were closed, he said no but they will be soon, so make it quick.I walked through the doors and a kid at the register started yelling at me very obnoxiously.I tried to explain that i was just coming in to ask, and he kept yelling at me “We are closed!!” completely speaking over me.So loudly that the people outside were asking me what happened.We have all been there at work but there is a common decency and professionalism that should be had.i have been apart of this community for 10 years, i have never been treated this way and will not...
Read moreMy first Aldi experience was in West Palm Beach Florida and then St Augustine Florida I now live in Delaware and they built two new ones since I've been here I've also been to one in North Carolina Raleigh Carey area I forgot one time I was in the Tampa area and noticed a wine that my boss at the time bought and could not find in Palm Beach area so I bought her whatever number bottles they had and took it back to her she was very pleased. They recently reconstructed a Winn-Dixie that was in Jupiter Florida and made this huge store and all these where I was born and raised but I have yet to go in the store but the next time I visit I will make it a point to go and see what does all these have to offer in...
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