K&G Fashion Superstore — Local services in Somerville

Purchased a suite it fit good on the chest area got sleeves altered and now the suite doesn't fit very tight asked about exchange. i now own the suite. I will have to get a suite elsewhere and donate this to charity never again at this place. Adding to the story K and G listens did absolutely to help just put a show to make believe they care. CAUSE THEY DONT. They just said they could fix it if possible but going to cost more money. This was the absolute worst customer service iv ever...

Worst customer service ever did not let me try the clothes on before buying them. then refused to give me a refund when they didn't fit, Total scam. I would like to update this to respond to the owners reply I do not feel "assured" simply because your reviewing this for training purposes. I feel as if i spent $200 on clothes that I was rudely told I couldn't try on and now can't return when they don't fit. I feel ripped...

I had a very bad Customer service I buy a suit and I took off the price tag and I had the receipt and tag and they can’t return the suit and I paid the suit 135.45 I was very upset and I called customer service and they say the called they the store the manager who basically lied and put words in my mouth and this is very unacceptable I will never stepped foot in...