CSP Car Stereo Pros — Local services in South Gate

Terrible off the bat. I bought a set of Oracle colorshift lights. Complete kit. Everything they need included. Yet. It took them 8 hours instead of the 4 they quoted me for. Then the install itself? Very sloppy wires hanging everywhere. Unfortunately I do not have a picture of my engine bay. They installed this in April. I was upset with the install and did not trust them. So off the bat. He didn't want to see me again. Why? Because of my opinion. Fast forward to today? I'm on the freeway heading home. Yes. With the lights on like usual. And all of a sudden it's spark a little flame and starts to smoke. None stop smoke probably about 10 mins. Me? No idea to shut off the lights. Too busy panicking. Anyways. Long story short. I go straight to the shop. To ask what happened. And off the bat he insists it's the kit I brought him. An oracle light kit. Professional kit. Not no swapmeet everyday lights.these are top of the line light kits by the way. In April there was something that caught my eye I mentioned to him about. And that's that they ran the wires under my cold air intake metal cover. Mind you that rested on top of the metal body. Now the wires separated the two. He insisted he was the pro and knew the deal. Today? I mentioned it to him and then showed him how since April of this year. The wire under that intake cover is stripped. And yes it was the same black wire. Which was caught on fire on the remote inside the car cab. He claimed he had to charge me extra money to fix this. I told him it was unfair since it was they're mistake on the install. He kept insisting it was my equipment. Yet none of the wires were cut or anything. I told him it had to do with the wire under the cold intake. And you could clearly follow the wire and every couple inches there was a burned bubble on the wire showing the overheat. Once I realized that it was that bad I mentioned to him " you know that puts my life in danger bro" He got upset and told me "you know what I don't have to help you" and then asked me after that " what do you think about that?" in which I responded very VERY insulted and angry " yes you're right. You won't be touching my car again". And I got in my car. Hurt, angry feeling taken advantage of. And feeling stupid because I knew off the bat their install was bad....... Guys .... You won't believe how hard I worked to get those lights just to have these gentlemen not care about the install. And when I showed them there was something wrong they got defensive instead of just fixing it for me. He clearly stated he doesn't care about the safety of his customers. Just look at how many one stars he has. It's no wonder I had this bad vibe ever since the first moment. But no. I just HAD to get them installed. The excitement blinded me from these terrible people. That's all I have to say. Apparently they won't fix what they did. And I'm left with figuring out what it is they did to my car. All I know is that wires were smoking after a small spark all while I was driving.im afraid to drive my car. I got work tomorrow. What do I do? I added photos of today while I was driving. I had to. To have proof. And he didn't even look. He just said he won't fix what he did ... If I could call the police I would. Bottom line. I want to punch this guy's nose. Especially if there are more like me that he does this too. I spent 500 on his install. But $1500 on my lights that he so carelessly threw on my vehicle. Sucks that I don't know how to install huh? Then maybe I wouldn't of ever needed you. I'm very upset. They took advantage of me. And they will of you too. RUN away from this place. Don't be mislead. Take your hard earned...

uh yeah. i wish i would have read these reviews first instead of yelp's because these are way more accurate. i'm unable to go into extreme detail because it's a long story but my experience was literally terrifying! they installed an amp and component system (that we bought elsewhere) in my car for $100 and was told it would be done properly because my husband thought it would save him time to have a "professional" do the job instead of doing it himself. upon inspection of the job afterwards by my husband, they got frustrated by his demands to fix several errors that he found (unplugged cables, incorrectly wired cables, not using proper wiring that we purchased for them to use for the speakers, and missing small parts from my car) and at that point omar told him he should have done it himself if he wanted it done the proper way! the police had to be called because my husband, who's frustrated by this point, called them out on everything and one of the front desk employees ended up trying to assault my husband with a drill while yelling obscenities at us when we decided to leave because they didn't want him watching them try to fix everything they messed up! i seriously feared for ours AND my car's safety, i thought he was going to throw the drill through my windshield as we tried to leave! these people don't know what the hell they're doing and will do half assed work and hope you won't notice. luckily for me, my husband knew what to look for. they finally refunded our $100 after being threatened with arrest by the police. the altercation was also recorded on video by their own cameras! these guys are class A idiots. go elsewhere if you want your audio done right because that certainly won't happen here! in addition to this review, i have filed a complaint with the BBB. these guys definitely need their business...

STAY AWAY! Wish I had read The YELP & GOOGLE reviews earlier. Purchased and had my fender flares put on my jeep by these guys. As everyone says…friendly at first, then when you run into a problem…they just give that “Sorry...your problem, not mine...and by the way I already have your money and don’t give a $h!t about you anymore” attitude. They left the adhesive buffer pad on when installed, but it was all F’d up and they had to take them off and remove it. The flares unevenly spaced and the bolts keep coming loose as they are stripped out. When we went back they said there is nothing they can do! Went to two other places and spent $100 dollars only to be told they won’t touch it due all the fasteners being stripped. ( We told MOE this). Went back again today and spoke with MOE, one of the owners. They tightened the one bolt that was really loose and again told us there is nothing they can do. We said it is YOUR workmanship that is the cause. Said they have done hundreds of Jeeps with no issues. Then turned it around saying that it is OUR fault for having the adhesive buffer removed, and to bring it back to the other place since they cannot fix it! “Thank you and good-bye” were his last words. I really don’t know how they stay in business with all the 1-star reviews. Needless to say, we are complaining to the credit card company and leaving this review on every review site we can, and reporting to BBB. Do NOT DO BUSINESS WITH THESE GUYS! Look at all the...