Extra Space Storage — Local services in South Pasadena

We worked with Djuna Herod at the Extra Space Storage in South Pasadena, FL. What a fabulous attitude! She could not have been nicer. She spent a lot of time with us, showing us a total of five different units all over the different buildings, which required lots of walking and time. She acted as if she had all the time in the world and made us feel that she was totally enjoying her job and the time she spent with us. She was engaging, communicative, and an outstanding representative for the company. They are very fortunate to have her for an employee. Of course, we did finally settle on a unit and even though her office was supposed to close in 15 minutes, she made sure that we could work the entry code and get into the building after the office was closed. Then when totally certain that we were properly taken care of; she went to sign up another customer! She made quite an impression on my wife and I. I look forward to...

I had a rental unit for a year here at the S. Pasadena Florida site sharing with my daughter .. the customer service ALways excellent - as I called in payments or had ?'s etc. In the past month I needed a larger unit for the time being.

Michael could NOT have been more knowledgeable about assisting my storage needs --going over the policies in a pleasant manner. He is a most capable manager .

Then there is Julie a management team member - again outstanding customer service --touring me around to see the various sizes and locations of larger units. I had "later" ?'s I telephone in --and she effectively and courteously responded to all !

I have been (over a year) and continue to be pleased to be "storing" at Extra Space Storage S. Pasadena, Fl location. BRAVO Michael and Julie ! Also for the past year Josh (I believe his name ) now transferred to a Pennsylvania location...

Just signed lease yesterday a little too early for me to give it honest full review but I can tell you the facility is very clean on Pasadena Avenue South, Saint Petersburg Florida and the staff is very friendly knowledgeable and the process was seamless. I will update this review after at least 3 months. WELL HOLY COW, the company supposedly mailed me something in the mail to notify me that they were going up $80 on my monthly rental charge. OMG that's almost the whole amount that I paid in the beginning of getting this storage unit wow ouch! The only thing I can say about that is the part of the team the manager is amazing she worked with me on this because I could not possibly pay that much. She rocks, the company is willing to work with me on bringing it down but be careful when signing your lease contract. Did you tell you that it is a possibility but...