Shiatsu Renu — Local services in Southlake

I am dissapointed to leave this review because I had received a reference from a friend to come here. I myself am a massage therapist so I had high hopes for this place.

Reasons for my rating:

I booked a couples Ashiatsu massage and only one of us received an Ashiatsu massage. They have more of an asian take on massage therapy so I found their technique to be uncomfortable and lacking in skill. My spouse who is now an expert at receiving Ashiatsu massage knows well that the therpist was not well trained and did not know what she was supposed to do. In retrospect he did not receive an Ashiatsu massage at all and the therapist that worked on him did some moves that were very unprofessional. They should also look at how their business is set up because the therapist kept leaving the room to go and get supplies. This cut the massage by 10 min and his therapist dissapeared for over 5 min and asked how long she needed to massage him. I was dissapointed to pay full price for the Ashiatsu massage and my regular full body massage was OK at best.

Please be aware that Ashiatsu massage is a skilled style of massage that takes a long time to train for and become skilled at. This location does not offer that and we can tell by their equipment and how they massaged us. They do not have real Ashiatsu bars set up in the couples massage room and their tables kept moving during the massage which made both of us uneasy.

This was not a good experience and I would not recommend...

I called and booked my appointment on the phone and when I showed up to the office, all of the lights were off. Not having been there before, I wasn't sure if that was normal or not so I attempted to fill out the new client sheet using my cell phone light. As I was finishing, a therapist came out and said she already had an appointment and I would have to come back later. There's a serious disconnect between the appointment booking service and the therapists. I never got a call back from anyone to apologize or offer a reschedule after their major mix up. If you make an appointment with them, double check to make sure the open slot is...

I got a gift card for a one hour full body massage for my birthday. I have had aches and pains on my lower back because I have been 4 months pregnant. This is THE BEST prenatal massage ever. I was able to lay on my stomach on top of a specially designed cushion that take the pressure off my lower back. Amy was able to work on so many knots and tight muscles in just an hour. I didn't want it to end. Afterwards I felt the best I had ever felt in months. I already booked another one next...