Aaron's Rent To Own — Local services in Spokane

I had a bad experience at the specific aarons to the degree that I'm really thinking about canceling my order. So the situation was I missed a delivery for a tablet I ordered which I take responsibility for. But the guy who delivered it told my girlfriend to just go down to the store and pick it up. So I went down the next day to get it but they wouldn't give it to me unless I showed them some verification of my current address. So I went and grabbed some items that showed my address (pawn loan agreement). They told me that it wouldn't work because I could tell anyone what my address is. So here Is the problem. I respect their reasoning for having it delivered. They want to know you live there. But they came to my address and talked to my girlfriend who verified I lived there then told her to have me come pick it up in store then turned around and said I couldn't. The problem here is what they are saying is a catch-22. Anyone could have them deliver to say a friend's house and then get their item and go home. So as far as legalities it's no different than me going down there with some paperwork that shows my current address. Especially after they verified I live where I say I do AND they told my girlfriend I could go down and pick it up. I wasted 2 hours of my day trying to get the item I am leasing only to be told I have to wait until Thursday for it to be delivered again. It hurts my brain from the nonsense of this. I will be canceling my order and going somewhere else for sure. I advise every one else do the same and save yourself the headache. I should have read the reviews from this place before making my decision and I wouldn't be in this situation. They speak...

Those of you that have to go through a rent to own place for your furniture maybe other needs please and I can't tell this enough do not go to the AArons on the east side on Sprague and Freya they are so disrespectful since the owner and the boss died who was a very close friend of mine that committed suicide 3 months ago where did the hospitality go when making sales and that's anywhere any business it's just so sad, and now these women up in there are nothing but disrespectful rude you wouldn't even believe what I just experienced when I went to go make my payment , on my end tables that are very sacred to me because the owner (Nate ) helped pick those out to match my dining room table I will not deal with paying someone to turn around and disrespect me even had the audacity to laugh at me waving her hands bye ... And Courtney is really a true manager 😫😫 so not a problem! Go ahead and share this post and spread it around they need to lose a lot of business it's really sad becsuse an ex-employee had to quit there too because of this the disrespect none of that would have taken place if Nate was still alive. 😫😢 PS: the United States Postal Service man was in there and even said wow I'm sorry you experienced that ! UPDATE WOW 😲 SO I CALLED AND ASKED TO SPEAK WITH THE MANAGER A MALE ANSWERED THE PHONE AND SAID ONE MOMENT I'LL GET HER UNBELIEVABLE THAT THAT'S TRULY THE NEW MANAGER, I ASKED TO SEE IF I COULD SPEAK WITH HIM OR THE OTHER LADY AND HE HUNG UP ON ME: THE OTHER YOUNG LADY ENDED UP CALLING ME BACK AND SETTING UP MY PICKUP NEVER AGAIN. (Nate would of lost it RIP my friend .)8/22/2023 I've been a customer for...

I called this place on Friday to explain to them how my couch is broken I'm a Aaron plus member I pay for that little extra for security and guarantee on my furniture I was to receive a phone call the following Monday that never came I waited till Wednesday called again pretty much the same thing a runaround and then I was literally hung up on I immediately drove to the store from Cheney Washington was very polite and at the store I tried to show the manager the video of my broken couch which she would not look at I tried pointing it to her there's the problem That's what's wrong with the couch She kindly closed it pushed it back over to me humored me with all" we back what we guarantee we don't want you to go somewhere else we're not trying to push you anywhere else Then she proceeded to tell me she would return my phone call later in the afternoon with a deal on another couch to replace the one that's broken. Again no phone call. I really hate crummy management in places like this. So in turn I'm going to get this lady's information from the store directly and now it's going to be an issue of court I pay for a service that I'm not receiving and they're not keeping up with the service of the item That's a illegal issue. Shame on me once shame on me twice strike three you're out. I advise anybody that's having the same issues to be nice go through things properly and respectfully then go to court Make them honor what they say and that's what I'm going to do...