Tandy Leather Spokane - 09 — Local services in Spokane

Cool store, but i was just shocked to find out that they fired their main manager. Is their Coporate insane???? Can they read this? He was super knowledgeable and helpful and was totally the heart of the store. He taught wonderful classes, was always offering to help customers with projects, and improve the store, even with his own time and resources after store hours. The number of customers asking after him will be enormous. He gave the store a kind of personable, small business charm, and provided the kind of tailored service that makes you want to come back and find new fun projects.

I am not just a customer, I have become a friend as well, and that is also the point - I am sure there are many other such repeat customers.

The other manager is alright i guess, knowledgeable, but terse. He taught an adequate but lackluster class. Not super friendly with customers, bare minimum when i asked him questions. I don't know what they are thinking, none of the other employees have that combination of experience and thoughtful dedication.

Most stores don't have that level of pizzazz and passion that Tandy had, because such employees have become a rarity everywhere. It was noticeable.

Otherwise, store has a decent selection of products, and the staff is generally helpful, just not on that level. I guess I'll see how things develop, but it's sad, because it lost something that made it...

When I first walked in, there was an extremely aggressive dog that lunged and barked at us repeatedly. It was a "service dog" belonging to the manager. While shopping I attempted to ask the manager a question. Stood there for a solid ten minutes while she ignored me, talking to 2 other people about stuff definitely not related to work. The other two looked at me several times and then back to her, waiting for her to talk to me. They looked very uncomfortable about her ignoring me. I finally walked away. She literally didn't say a word to me. I'll find a other place to spend my money, and I won't ever suggest that any of my...

Love the store, they have many cool things. I enjoy looking at crafts, skins, and all sorts of things. Being there it always felt like home, how friendly the workers and customers were. Overall, the shop was wonderful, but I was far from pleased when I came and found out that one of the workers was let go. I had gotten the best customer service from him, and he was a light in the shop, bringing more joy to the scenery, and accepting of children being loud,...