I have no idea how this establishment has gotten any where close to five stars. The employees are rude and 100% uneducated on their own products. If you don't keep track of what you owe, they sure don't and they will try to double and triple charge you. In their eyes, the customer isn't always right. In fact they treat their customers like they're subhuman idiots. I have dozens of friends that have had the same problem. The employee Natasha is particularly rude and has no idea which way is up especially with their electronics. She was screaming on the phone at my brother who was politely trying to explain his situation and she kept interrupting him. I lent my brother my card to pay them over the phone one time and he specifically told them that it was only to be charged that one time but a few days later a check I had given to my landlord for my rent had bounced. My payment was only 150$ and I had 1000 in my account. They cleaned out my card and tried to tell me that it was late charges when my brother pays them on time every month. When I tried to call them I was spoken to like a child and like I made the mistake and then they had the nerve to tell me they couldn't speak to me about the issue further because the contract is in my brother's name. After about a week and a half I finally got my money refunded only because that was my rent money and I threatened to take legal action if they did not refund the money that they weren't supposed to take. I have had friends that were charged for other people's items and upon looking at the reviews a lot of other people have had similar issues. I really don't know why this business is still open. It should be shut down or the current employees should all be fired. This is down right the most unprofessional place I've ever been and the way i and many of my friends have been treated by the employees is despicable and disgusting. If that's not bad enough, each employee tells a different story to their customers if there are problems. This business should be audited or looked into legally because I'm 100% sure there is illegal activity going on here. If it were not for the fact that Google makes you give at least one star, I would have given it zero stars. Please shut this place down or fire...
Read moreThis is the best place to get your new furniture! Tammy and Jerome go above and beyond for their customers. We have been going through this particular place for years now. We live in Port Richey next to a different Buddys & we choose to drive to Springhill for this staff. I recently caught myself in a bind and Tammy helped me through the process and I was able to add to my account today for a new livingroom set! Not to mention, we have a bridal celebration tomorrow and they swapped the delivery schedule around to satisfy our needs. They...
Read moreWe were in Spring Hill for a visit and my husband has mobility issues. I needed to rent a large recliner that was easier for him to get out of. O'Shay was able to find exactly what I needed and had it delivered to my family's home within 3 days!! I received not only exceptional but also compassionate service! They made the difference between a difficult stay and a very comfortable stay. I will definitely be using their service for every...
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