Massage Nirvana Day and Medi Spa — Local services in Spring Valley

I booked a Swedish massage through my ClassPass subscription. I was impressed they had a dry sauna at this location and I was able to relax and use it prior to my service. The place is compact but it’s set up nicely, clean and quiet.

The problem I had was with the massage therapist. I could tell she meant well but I have no idea how she’s licensed plus the behavior was unprofessional and completely inappropriate. The first thing happened towards the beginning of the session when I was face down. She kept stopping and going over to the counter, spending some time there quietly, and then coming back to me. She eventually had one hand lightly massaging me and the other hand texting on her phone. She must of been in an important conversation because she stayed like this, standing in the same spot with one hand lightly rubbing my back, for about 5 minutes. It was so awkward and uncomfortable.. When she finally put her phone away (mind you she didn’t realize I realized she was on her phone in the middle of the session) she started massaging me with DEEP pressure and this maintained throughout the session although I told her medium pressure and booked a Swedish massage and physically, as well as verbally, kept telling her it was too hard. She asked at one point if she could stretch my leg while I was face down in which she picked my quad up and stretched it in an natural movement to the point it hurt my knee and I physically and verbally said that didn’t feel good and to stop, which is still hurting post treatment. She asked me at a different point in the service if she could stretch me again and I had to decline, 3 times, before she stopped asking. When it was time to turn over to lay on my back she said “scoot down” and then once I started to flip, the blanket partially exposed me as she was not holding it and I was so embarrassed. The draping during the entire session felt very very VERY uncomfortable. She also commented on how nice my body was while massaging my inner thigh. The massage style was inconsistent (she would massage one side for a long time and then barely give the other side any attention), was not working on the muscles in a way that was therapeutic (just rubbing over them very hard), and she used WAY too many hot towels and practically rubbed my skin raw with them. There were 10 towels used on my feet alone. So anytime she would start to massage me, she would abruptly get up, go over to the counter, grab either a towel or hot stone and come back in a routine pattern. I told the front desk lady that it was terrible and my therapist was texting on her phone who said she apologizes and will tell her manager. This was the most unprofessional and inappropriate session I’ve ever experienced. I’m really disappointed I used a lot of my ClassPass points for a very embarrassing and painful experience, my knees, shoulder and back are in a ton of pain...

My boyfriend & I lived around the area and saw Massage Nirvana when they opened. There was a sign saying the first massage is $49, so why not?! We also go to LVAC where they advertise Massage Nirvana & give discounts to LVAC members. The place is great! They have a dry sauna room, two showers, & locker room for the ladies & gents. The bathrooms provide towels, razors, shaving cream, shower caps, shampoo, conditioner, & body wash. The women's locker room has a hair dryer, sterilized combs, cotton swabs, spray deodorant, hair spray, mouse, lotion. They have a nice "reflection room" where they serve peanuts, lemon with water &/or strawberry water.

I have been paying for the membership for over five years now, & I believe it's worth every dollar! It's similar to gym membership~ paying monthly, but if you don't have time to pamper yourself in one month, your credits can roll over :)

The staff is awesome & very, very accommodating! They are always friendly & clean the lockers/showers within a matter of minutes leaving the rooms. And I almost never see them when I pass by the hallway, they're like ninjas!

*If you forget your robe &/or slippers, they will charge you a small fee for them. They also assign a locker for you after you check in for your...

Massage Nirvana is fabulous. I have been getting facials here for 3 years. The front desk reception is kind, friendly, and excellent at calling to remind me about my appointments. If I need to reschedule they are polite and accommodating. I've never had an issue with their cancellation policy. The interior is clean, decorated in a very relaxing motif, and I love starting my appointment in the meditation room. It begins my journey of self indulgence with the dim lights, comfy seats, and yummy snacks and drinks. Zora has been my skin care specialist since my 1st appointment. She is thorough, prompt, careful, and always gives me an update on how my skin is doing (need to moisturizer, use more sunscreen, etc). In addition she always tells me how to remedy the issue with affordable items. She has never tried to sell me products that are offered through the spa. This is very unique and appreciated! But they do have a variety of products that she uses when I am there if I chose to purchase them. They also offer a teacher special, which helps to keep my appointments affordable on my teaching salary. I think this place...