I am way overdue in posting this review! I visited the store about a week ago, & was very impressed with pretty much everything! The store was immaculately clean, beautifully yet simply decorated - giving the impression of both ultra professional & 'high end'. I didn't actually browse any of the merchandise on that date, as I was on a mission to request assistance & input on some jewelry pieces that I didn't want or anymore. I was blessed to have Alma as my salesperson, & was incredibly impressed with her professionalism, friendly & helpful demeanor, & in depth knowledge - which, I might add, she generously shared with me in a way I could not only understand, but also apply @ home in order to potentially screen some of my jewelry before bringing it in next time for an estimate. She purchased the one item I wanted to sell, & I was both surprised & extremely pleased with what she offered me for it! There are many things that I felt warranted this review (which, sadly, I rarely do - good or bad) - but, it's so rare (almost non-existent anymore) that you have such excellent customer service that I simply had to share my experience. After looking through some of the reviews from other customers, I was additionally astounded to see that the owner had replied to each & EVERY ONE of them personally! I don't believe I have ever seen that before - &, it only further convinced me that Jewelry Banc will be my 'go to' store for anything gold, silver, or just plain JEWELRY RELATED from this point forward! Until my next visit, I just want to say thank...
Ā Ā Ā Read moreGreat courteous customer service... I love when u walk in and she automatically is genuine and engaging. She knows her craft of business. She is very inviting. Very friendly and i must add she listens to Good music. I will come back to shop at your store just because of her great customer service. Hire more people like her. And i am referring to Alma. If u havent been to Jewerly Banc. U are missing out. Go see her! Take your business to her. U will smile when u walk out no...
Ā Ā Ā Read moreLet me start off by saying what a nice store this is just by walking in you feel welcomed and ready to help you very generous and professional and let me tell you about the luxury items and jewelry and prices are just so amazing definitely this is the place to shop at I believe her name is Alma she is so sweetI would not shop anywhere else check them out you wonāt be disappointed thank you Jewelry Banc For Being a part of NWA Luxury at its...
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